Omni (Fulfillment) Associate

On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We’re committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the world’s greatest sports team.

Omni-Channel (Fulfillment) Associate Duties:

• Perform daily Omni-Channel tasks in the store including: Curbside Pick-up, Ship-from-Store (SFS) and Buy Online Pick-up In-Store (BOPIS) processes
• Participate in Loss Prevention procedures related to Omni-Channel processes
• Fulfill the company-defined customer experience by completing all processes according to our service level standards
• Assist in the completion of incoming SFS orders including picking, packing, and shipping orders
• Assist in completing daily FedEx Box Count Audits according to company Inventory Control and Loss Prevention standards
• Assist in the completion of incoming BOPIS orders including picking, pack, and staging the orders for customer pickup
• Support the Customer Pickup Process of BOPIS orders by retrieving orders from the stage/holding area in a timely manner
• Assist in the BOPIS aged order review by reviewing orders, changing order status in the system and returning product to the sales floor if necessary

Success Profile:

• High School Diploma or Equivalent
• 1-3 years of Retail, warehouse, or shipping experience preferred
• Flexible availability – including early morning, nights/overnights, weekend, and holidays
• Strong attention to detail and organizational abilities
• Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively

DICK’S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.