Omni Associate

• * Customer Service & Sales *

- Greets and assists customers in finding products and delivers outstanding customer service

- Partners with other team members when additional support is needed

- Actively listens to customer issues in a calm and agreeable manner to resolve problems

- Actively promotes company products and services

* Enterprise Fulfillment

- Monitors the Enterprise Fulfillment application, picks merchandise orders, and acknowledges completion

- Accurately packs orders in accordance with packing requirements

- Completes all Ship from Store and Buy Online Pick Up in Store activities in a timely manner

* jcp.com Operations

- Researches jcp.com order shortages/overages & completes shipment check-in - Assists with the jcp.com return processes

- Completes order binning and system reporting to complete the jcp.com processes

- Assists with overall organization and maintenance of jcp.com stockroom

- Processes jcp.com order delivery and returns transactions

* General Operations

- Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory

- Participates in annual inventory processes

* Performance Standards

- Supports company shrink and safety initiatives

- Consistently meets established performance standards for the role on a consistent basis, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance

Job Type: Part-time

Pay: From $13.75 per hour

Benefits:

• Employee discount

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Work Location:

• One location

Work Remotely:

• No