Office Specialist

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We want you to join our team!

Do you want the opportunity to make a positive impact on the lives of children in need of support? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that support children, families and communities? T hen, we want to hear from you!

The Office of Child Welfare, part of the Oregon Department of Human Services (ODHS), is looking for 1 (one) dedicated and compassionate individual .

This position is located in LA GRANDE, OREGON, USA. Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.

OUR AGENCY MISSION

"To help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity."

ABOUT THE PROGRAM

For more information on Child Welfare programs please

WHAT YOU WILL BE DOING

Office Specialist 2’s in Child Welfare ensure the smooth flow of necessary documents to support caseworkers in completing their assignments. Serves as receptionist, answering phones and directing calls and process outgoing and incoming mail. Workers prepare and process medical record requests and payment forms; and maintain filing systems. Provide clerical support to field staff, providers, the public and agency staff in relation to cases at the branch level. This includes completing data entry to make sure that requirements are met for each case. Providing general clerical support to caseworkers and unit supervisors.

WORKING CONDITIONS
Dealing with angry, hostile, distraught clients on the phone or face to face. Working with multiple forms and computer screens due to wide range of duties. Occasional overnight travel and sometimes traveling in adverse weather.

WHATS IN IT FOR YOU

When you join the Department of Human Services, you join a community of nearly 10,000 employees dedicated to Oregon’s most vulnerable population. Career growth and development is encouraged through ample training and committee participation opportunities. The State of Oregon offers excellent benefits, including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .

THIS IS WHAT YOU NEED TO QUALIFY:

**To be accepted for review of this application, we will need an attached Resume and/or completed Workday Profile to ensure we may verify your qualifications for the position. Please read the “Get Noticed” section of the posting details to ensure your application is complete.**

Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents;

OR

An Associate degree;

OR

Graduation from a private school of business with a certificate AND one year of general clerical experience.

Requested Skills/Desired Attributes:
The most qualified candidates will possess the following attributes, skills, and areas of experience as they relate to the position:

• Experience in a specialized social program such as family services, children services, senior services, mental or developmental disability services, substance abuse programs, juvenile corrections programs or occupational skills programs.
• Proficiency in Microsoft Word and Excel or other database software programs.
• Ability to communicate effectively with the public, service providers, and clients in person, over the telephone and in writing respecting cultural and ethnic differences.
• Ability to gather documents from multiple sources and to organize such documents and notes.
• Experience working with individuals of a diverse population.
• Experience with financials, processing of payments, company purchases, and reimbursements.

Additional Requirement:
Successful candidates for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following convictions are likely to result in being disqualified for this position: Felony Convictions, Computer theft, identify theft and fraud. CJIS Clearance is done at the conditional job offer.

HOW TO APPLY

**To be accepted for review of this application, we will need an attached Resume and/or completed Workday Profile to ensure we may verify your qualifications for the position. Please read the “Get Noticed” section of the posting details to ensure your application is complete.**

External Applicants: Click on the “Apply” button and submit your application. View this video for help.

Internal Applicants (this includes Current State of Oregon employees): Apply via your employee Workday account. View this job aid for help.

Veterans: If you are claiming Veterans Preference points, please ensure to complete the tasks in Workday during the application process and upload your documents (DD214 / Disability Letter) if wanting to receive Veterans preference. Failure to submit documents will result in no points being awarded.

GET NOTICED

Your candidate profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum and special qualifications listed above. For additional tips, please visit the Oregon Job Opportunities page, Resources for Job Seekers .

HELPFUL INFORMATION:

To receive Veterans' Preference, you must complete the required Task that will be sent to you through Workday and will be located under your account profile. This Task will prompt you to provide the appropriate documentation for your Veterans’ Preference point selection. For questions about documentation, please visit: Veterans Resources or call the Oregon department of Veterans’ Affairs at: 1-800-692-9666 .

Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.

This position is represented by the Service Employees International Union (SEIU). Note: this recruitment may be used to fill future vacancies.

For questions about the job duties or application process, please contact denny.pozos@dhsoha.state.or.us . Please be sure to include the job requisition number.

If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact our office at DHS.RECRUITMENT@dhsoha.state.or.us

Have questions about Workday, and want some tips on understanding the state application process? Check out this link: https://www.oregon.gov/jobs/Pages/support.aspx