Office Manager Trainee

SportsMed Physical Therapy is a leading Physical Therapy Practice in Northern New Jersey. We have multiple Physical Therapy locations throughout Bergen, Passaic and Hudson counties. Our facilities feature state of the art equipment focused on outpatient sports medicine and orthopedic conditions. Our mission is to make each of our therapy centers a patient friendly and welcoming environment to all clients and visitors. As a member of the SportsMed team, you will be integral in helping us achieve this goal. If you are driven and motivated, with an outgoing and customer focused personality, we would be happy to welcome you to our growing team.

The position:

Due to our rapid growth, we are hiring an Office Manager Trainee for our brand new Newark NJ location.

The Office Manager Trainee will assist the patients and visitors that enter our Physical Therapy Centers. The Office Manager Trainee supports the Physical Therapists, Office Managers and any needs within the physical therapy center.

The Office Manager Trainee is a key position allowing the right person great growth opportunities with SportsMed Physical Therapy. Bring your outstanding commitment to Customer Service to SportsMed Physical Therapy and come grow with us!

You will:

• Welcome patients and visitors, in person, or on the telephone, and answering or referring inquiries.
• Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Ensure availability of treatment information by filing and retrieving patient records.
• Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Obtain revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Protect patients' rights by maintaining confidentiality of personal and financial information.
• Maintain operations by following policies and procedures; reporting needed changes.
• Contribute to team effort by accomplishing related results as needed.

You will bring:

• An ability to work in a fast paced environment
• Multitasking skills
• Flexibility
• Professional Telephone skills
• Excellent customer service skills
• Superior Time Management
• Organization skills
• Attention to detail
• Computer skills
• Focus on quality
• Professionalism
• Experience working in a Physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service
• Bilingual-Spanish

Other responsibilities:

These job responsibilities listed are not designed to cover or be a comprehensive listing of all the responsibilities of the position and required for this job. The responsibilities may change at any time with or without notice.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• Associate (Preferred)

Experience:

• Management Experience: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location:

• One location

Company's website:

• https://spineandsportsmed.com

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place