Office Manager
- Full-Time
- Los Angeles, CA
- UCLA
- Posted 3 years ago – Accepting applications
Job Description
Under the general direction of the Lead Manager, Learning & Organizational Development, the Office Manager manages all business operations for the Learning & Organizational Development unit, including budget, facilities, scheduling, and program coordination. Responsible for the administration of the Learning Management System including course set-up and technical troubleshooting. Coordinate a variety of special training programs for campus in concert with training managers. Create complex quarterly master training schedules and coordinate rooms, catering, audio-visual, course materials, and evaluations. Oversee website design, training catalog, brochures, and newsletters. Prepare complex reports and analytics on a regular and ad-hoc basis for a variety of topics including enrollment, customer service, finances, and mandatory training completion statistics. The incumbent supervises the Training Assistant and student employees and provides strong leadership and direction.
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
20
Records
Qualifications
Required/Preferred
Ability to work independently and follow through on assignments with minimal supervision in a small office environment.
Required
Skill in analyzing problematic situations, identifying patterns and trends, formulating logical conclusions, understanding the possible ramifications, making recommendations, and working toward resolution
Required
Demonstrated organizational skills and ability to prioritize assignments to complete work in a timely manner, particularly when there are changes in workload, assignments, and competing requirements
Required
Demonstrated strong computer skills including proficiency with the Microsoft Office suite, website design, and marketing material design programs.
Required
Skill in editing and proofreading text for professional quality publications and skill in graphic design and publications layout.
Required
Demonstrated interpersonal skills (both by telephone and in-person) to interact effectively and diplomatically with clients and individuals at all levels of the organization in order to obtain and convey information clearly, accurately and courteously, using appropriate grammar and vocabulary.
Required
Ability to work as part of a team and to maintain cooperative working relationships with colleagues, course instructors and training program participants.
Required
Skill in performing work in accordance with established policies and procedures and in proper sequence with attention to detail, strong judgment and analysis.
Required
Skill in analyzing data for trends and making recommendations in support of organizational goals.
Required
Knowledge of where to go within the organization for needed information and the ability to judge when, and to whom, a particular request or situation should be referred.
Can be trained
Demonstrated skill in maintaining a courteous and calm demeanor and professional appearance in continuously changing public contact setting, with tight deadlines frequent interruptions, and distractions.Skill in interacting with people of various social, cultural, economic and educational backgrounds.
Required
Demonstrated skill in analyzing statistical data and making cost comparisons between vendors and products.
Required
Skill in writing and speaking clearly and distinctly, using appropriate vocabulary and grammar.
Required
Ability to set-up and maintain a variety of complex electronic and audiovisual equipment and instruct others in their proper use.
Required
Ability to effectively plan and coordinate professional conferences and coordinate course scheduling, logistics, and course calendars with instructors and other training providers.
Required
Skill in supervising career and student employees, and handling personnel functions in accordance with university policies and procedures.
Required
Working knowledge of University policies and procedures and campus accounts payable, recharge, and travel systems.
Preferred
Ability to lift and move training materials and equipment weighing up to 40 lbs with assistance.
Required
Skill in performing basic accounting functions in order to post and balance ledgers, set up spreadsheets and create projections.
Required
Degree in Human Resources, Business, Communication, or related field.
Preferred
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
02-08-2021
External Posting Date:
Apply to this Job
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
20
Records
Qualifications
Required/Preferred
Ability to work independently and follow through on assignments with minimal supervision in a small office environment.
Required
Skill in analyzing problematic situations, identifying patterns and trends, formulating logical conclusions, understanding the possible ramifications, making recommendations, and working toward resolution
Required
Demonstrated organizational skills and ability to prioritize assignments to complete work in a timely manner, particularly when there are changes in workload, assignments, and competing requirements
Required
Demonstrated strong computer skills including proficiency with the Microsoft Office suite, website design, and marketing material design programs.
Required
Skill in editing and proofreading text for professional quality publications and skill in graphic design and publications layout.
Required
Demonstrated interpersonal skills (both by telephone and in-person) to interact effectively and diplomatically with clients and individuals at all levels of the organization in order to obtain and convey information clearly, accurately and courteously, using appropriate grammar and vocabulary.
Required
Ability to work as part of a team and to maintain cooperative working relationships with colleagues, course instructors and training program participants.
Required
Skill in performing work in accordance with established policies and procedures and in proper sequence with attention to detail, strong judgment and analysis.
Required
Skill in analyzing data for trends and making recommendations in support of organizational goals.
Required
Knowledge of where to go within the organization for needed information and the ability to judge when, and to whom, a particular request or situation should be referred.
Can be trained
Demonstrated skill in maintaining a courteous and calm demeanor and professional appearance in continuously changing public contact setting, with tight deadlines frequent interruptions, and distractions.Skill in interacting with people of various social, cultural, economic and educational backgrounds.
Required
Demonstrated skill in analyzing statistical data and making cost comparisons between vendors and products.
Required
Skill in writing and speaking clearly and distinctly, using appropriate vocabulary and grammar.
Required
Ability to set-up and maintain a variety of complex electronic and audiovisual equipment and instruct others in their proper use.
Required
Ability to effectively plan and coordinate professional conferences and coordinate course scheduling, logistics, and course calendars with instructors and other training providers.
Required
Skill in supervising career and student employees, and handling personnel functions in accordance with university policies and procedures.
Required
Working knowledge of University policies and procedures and campus accounts payable, recharge, and travel systems.
Preferred
Ability to lift and move training materials and equipment weighing up to 40 lbs with assistance.
Required
Skill in performing basic accounting functions in order to post and balance ledgers, set up spreadsheets and create projections.
Required
Degree in Human Resources, Business, Communication, or related field.
Preferred
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
02-08-2021
External Posting Date: