Office - Job File Coordinator

SERVPRO® of Frankfort - Job File Coordinator

Do you love helping people through difficult situations?
Then, don?t miss your chance to join our Franchise as a new Job File Coordinator. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage ?Like it never even happened?!
We?re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you?ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.
Primary Responsibilities

• Monitor job file status
• Monitor job file audit status
• Monitor and ensure client requirements are followed
• Review and validate initial field documentation
• Create preliminary estimate
• Daily job file coordination
• Maintain internal and external communications
• Complete job file audit process
• Perform job close-out

• Experience with job file processes or quality assurance a plus
• Experience in service industry environment a plus
• Polite, confident, and excellent customer service skills, including listening and questioning skills
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Ability to multi-task
• Capability to work in a fast-paced, team-oriented office environment
• Ability to learn new software, including Xactimate® and proprietary software
• Minimum of HSD/GED preferred
• Ability to successfully complete a background check subject to applicable law

Hours

• 40 hours/week, flexible to work overtime when required
• Core working hours: 8am - 4:30pm

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Competitive pay based on experience.
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Please visit our website ServproFrankfort.com for additional information.
TO APPLY: sp.appone.com
E-mail your resume, along with salary history to: servpro9329@sbcglobal.net

Job Type: Full-time

Work Location: Multiple Locations