Office Clerk General - Operational

$10.50 - $15.75 Hourly

$21,840 - $32,767 Annually

This position is a Pay Band 30

Interviews are anticipated to be conducted within two weeks of certified list.

The Office Clerk General - O Position performs the duties of Registrar of Vital Records in the Taos Local Public Health Office (PHO).
This Position provides clerical support for the Health Services Program at the Taos PHO. They work collaboratively with a multidisciplinary team to support the programs offered, including, but not limited to: Immunizations, Disease Prevention, Tuberculosis, Harm Reduction and Syringe Exchange, Family Planning, Women's Health, Breast and Cervical Cancer and STDs and outreach activities including COVID-19 testing and vaccinations.

This position provides the highest level of customer service and flexibility to accommodate the clients to query and information for daily vital records (birth and death records). This will be completed using the required Vital Record Management System, regulations, policies and procedures following a comprehensive Vital Records training.

This Position provides the highest level of customer service to accommodate the Health Services clients. They monitor client schedules, call to confirm appointments, update client insurance, scan and sort documents for the electronic health record, NM State Immunization Information System (NMSIIS) entry and support, check reports/records, and provide any other support required. They effectively utilize electronic records system, check the Medicaid portal, insurance cards, proof of income, update billing address, phone number and provide a receipt to every client. They provide support for outreach activities, such as flu clinic and health fairs.

The Office Clerk General - O Position is focused on the population of Taos County. They serve the population of New Mexico and specifically the population of the NE Region (Colfax, Guadalupe, Harding, Los Alamos, Mora, Rio Arriba, San Miguel, Santa Fe, Taos and Union Counties) who might otherwise not have access to services. The Office Clerk supports the functions of the medical providers, nurses, clerks and other program staff (such as WIC, Health Promotion, CMS, emergency Preparedness and Harm Reduction) to achieve common public health goals in Taos County, and may be called upon to travel throughout the Northeast Region or to other parts of the state on occasion.

1. Excellent customer service and communication skills.
2. Knowledgeable and comfortable with electronic health records and computer programs.
3. Dedicated to being an active member of a highly functioning professional team serving the community.

Eighth grade education.

No job description available

Successful completion of the Health Insurance Portability and Accountability Act (HIPAA) course. Must possess and maintain a valid New Mexico Driver's License. Must possess and maintain a a current Defensive Driving Course Certification from the State of New Mexico or must pass and received Defensive Driving Course Certification as a condition of continued employment and Vital Records Training (will be provided once hired).

Executive Order 2021-046 requires all employees with the State of New Mexico to provide either proof of COVID-19 vaccination or proof of a COVID-19 viral test every week.

The Public Health Order (on Vaccination) dated August 17, 2021, requires Congregate Care Facility Workers and Hospital Workers to be fully vaccinated.

If you have questions about whether these requirements apply to this specific position, contact the agency contact listed on this advertisement.

Links to the referenced Executive Order and Public Health Order can be found on the State Personnel Office website homepage: www.spo.state.nm.us

Work is usually in an office setting with direct client contact and on occasion in the community; work is in loud environments. Travel may be required to get to and from other Northeast Region Local Health Offices to support clerical staffing, extensive PC use, extensive telephone usage, lifting up to 30 pounds, bending, filing involving stooping & reaching; attend workshops and meetings.

Benefits:

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Agency Contact Information: Judith Pierce 575-758-4719 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.