Ocean Import Agent

  • Full-Time
  • Memphis, TN
  • Expeditors
  • Posted 3 years ago – Accepting applications
Job Description
Company Description


“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 18,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description


Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.


Major Duties and Responsibilities

  • Operations/Industry Knowledge
  • Customer Service
  • Vendor Relations
  • Procedure and Productivity Standards Adherence
  • Accounting
  • Accurate and Timely Billing
  • Self Development
  • Understand department process flow, looking for best practices to improve operational efficiency and productivity
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary


Qualifications


  • Bachelor’s degree preferred.
  • 6 months logistics experience preferred
  • Effective interpersonal skills.
  • Good computer skills (Excel, Word, PowerPoint)
  • Attention to Detail
  • Fluent in English

Reporting Structure

  • Ocean Import Lead Agent, Supervisor and Manager

Additional Information


Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program


All your information will be kept confidential according to EEO guidelines.

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