OB Clerical Assistant/Patient Service Rep

Edward-Elmhurst Health includes three hospitals — Edward Hospital, Elmhurst Hospital, and Linden Oaks Behavioral Health — and an extensive ambulatory care network that provides comprehensive healthcare to residents of the west and southwest suburbs of Chicago. Edward-Elmhurst Health provides comprehensive healthcare at more than 60 locations in the suburbs of Chicago.

For the third year in a row, Edward-Elmhurst Health has been named one of the nation’s 15 Top Health Systems by Fortune/IBM Watson Health. For the second year in a row, Fortune/IBM Watson Health has named Edward Hospital and Elmhurst Hospital among the 100 Top Hospitals in the U.S.

Elmhurst Hospital was ranked No. 1 and Edward Hospital was ranked No. 7 in the Large Community Hospitals category. Edward and Elmhurst are two of only five Illinois hospitals to make the 100 Top Hospitals list. Edward was previously recognized in 2011, 2016, 2018 and 2020. This is the second time Elmhurst Hospital has been honored.

JOB SUMMARY: Under general supervision and according to established policies and procedures, provides clerical support for OB. Admits patients into Labor, works with physician offices to schedule procedures, prepares birth certificates, monitors HUGS alarm system, coordinates breast pump rentals. Schedules diagnostic tests and therapies for patients; assembles and maintains patients’ charts, answers telephone and intercom calls; provides routine information and relays calls and messages.

Responsible for providing timely and accurate pre-registrations, registrations, and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital’s revenue cycle expectations, including resolution of personal liabilities through various payment options.

Hours: Part-time (0.6FTE) 12 hr night shifts 7pm-7:30am various shifts during the week and rotating weekends and holidays

Required Education and/or Experience:

• High School Diploma or GED

Preferred Education and/or Experience:

• Computer training and medical terminology

• Benefits offered by Edward-Elmhurst Health include: (eligibility varies by FTE)

• Medical, dental, and vision
• 401K
• Tuition reimbursement
• Paid time off
• Fitness center membership
• Plus many other Employee Perks