NX Sr Benefits Specialist (0.001 FTE, Days)

  • Full-Time
  • Palo Alto, CA
  • Lucile Packard Children's Hospital
  • Posted 3 years ago – Accepting applications
Job Description

Human Resource

0.001 FTE, 8 Hour Day Shift

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

Manage the implementation and administration of multiple complex employee health and welfare Benefit Plans and programs. Conduct extensive analyze of programs and plans relative to costs, the competitive market, and value to the organization and employees. Provide recommendations in planning, development, and implementation of program changes. Participate in the design of new benefit programs, policies, practices and/or the restructuring of Plan documents.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.


  • Develops, recommends, and monitors budget allocations for employee benefit programs and services.

  • Initiates and develops changes in policies and procedures that improve the quality, efficiency, and customer experience in the delivery and administration of benefits.

  • Leads project/process teams in the review and evaluation of benefit plans to identify potential cost savings and changes that add value to the organization and employees.

  • Manages plan contracts and service agreements with vendors and consultants to ensure compliance; evaluate quality of performance; and track and report metrics such as costs, utilization, etc. to management.

  • Manages the annual renewal and re-bid process for benefits plans.

  • Participates in negotiations with vendors of benefit products and services.

  • Conducts pre-negotiation research, data analysis, and costing projections.

  • Plans, develops, and directs the communication and implementation strategy for new and existing benefit programs such as retirement, long-term disability, open enrollment, deferred compensation, etc.

  • Provides coaching and knowledge transfer to less experienced Benefits Specialist in specialty areas.

  • Conducts group orientations and consults with managers/employee on benefit programs features, policies and application.
Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.


  • Education: Bachelor's degree in a work-related discipline/field from an accredited college or university.

  • Experience: Five (5) years of progressively responsible and directly related work experience.

  • Licensure/Certification: None required.
Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.


  • Ability to apply judgment and make sound decisions.

  • Ability to conduct complex analysis and formulate conclusions.

  • Ability to design new programs and lead process improvement projects.

  • Ability to foster effective working relationships and build consensus.

  • Ability to maintain confidentiality of sensitive information.

  • Ability to negotiate and manage contracts and service agreements.

  • Ability to plan, organize, prioritize, work independently and meet deadlines.

  • Ability to solve problems and identify solutions.

  • Ability to work effectively both as a team player and leader.

  • Ability to work effectively with individuals at all levels of the organization.

  • Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility and HR.

Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
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