Night Lead Trainee Custodian

Position Summary DetailsThis position is responsible for giving direction, motivation, and guidance to a team of cleaners. Essential Functions

• Conducts quality improvement inspections within assigned areas of responsibility
• Ensures quality and satisfaction levels are meeting and/or exceeding expectations
• Assures the highest quality of customer satisfaction
• Assists with Training and Development
• Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
• Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
• Leads and participates in a team to ensure the successful completion of assigned tasks
• Responsible for the running and leadership of the shift in the absence of the Supervisor
• When the Supervisor is present, the lead worker may be responsible for directing smaller work groups
• Assists the Supervisor and Shift Manager in the direction and supervision of field employees
• While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor
• Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
• Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

Responsibilities

• Provides leadership and direction to team members
• Provides open communication between field employees and management
• Provides positive coaching to team members
• Assists with the training of housekeeping staff and schedules work assignments
• Assists with making daily and weekly work schedules
• Oversees and performs cleaning operations in assigned building
• Takes care of keys and access cards for the property
• Reports damaged, broken and out of work features/items
• Makes sure premises are secured at all times
• Oversees and performs additional service requests (tag job) in assigned building
• Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
• Coordinates scheduling of cleaning crew.
• Oversees quality of jobs and confirms completion with Area Manager.
• Provides training to all new hires assigned to the building
• Attends and participates in all meeting and training sessions involving assigned property and crew.
• Completes time sheets, validates time sheet accuracy and delivers time sheets to office.
• Checks supplies, equipment, and chemicals weekly.
• Completes order forms completely and accurately.
• Coordinates equipment usage and inventories.
• Performs all tasks and duties required of your team
• Miscellaneous duties as assigned

Qualifications

• Must be 18 years of age or older.
• Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.

Preferred Qualifications:

• Customer Service Experience
• 1 yr of similar work experience

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

The Company may require that the successful candidate hired for this position be fully-vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions.


ABM is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation)