Night Auditor/Guest Services

JOB DUTIES AND RESPONSIBILITIES

• Audits the daily guest ledger
• Handles all end-of-day accounting functions including posting daily room rates and room tax
• Ensures accuracy of all charges to guest folios
• Averages sum of revenues of all accounts receivable from food, room and other departments
• Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues
• Make cash drops in accordance with proper cash handling procedures
• Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift
• Monitors hotel security camera system
• Ensures that lobby is well-maintained, properly lit and with music at proper volume
• Work nights, weekends, and holidays as needed
• Other duties as assigned

EDUCATION AND EXPERIENCE

• Minimum of 1 year in Accounting or Night Auditor role
• Knowledge of PMS
• High School Diploma/GED

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to communicate effectively verbally and in writing
• Team player
• Ability to exceed expectations of guests
• Basic accounting/math skills