Night Auditor/Front Desk Agent
- Full-Time
- Cincinnati, OH
- Hyatt Place - Cincinnati/Sharonville Convention Center
- Posted 2 years ago – Accepting applications
Job Description
NIght Auditor / 3rd Shift
Unhear of opportunity in our Service Industry!!!
Set - 2 week rotating Schedule / 3 day weekends
Pay commensurate with experience
We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Process invoices, post checks to vendors and distribute employee checks
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits
- Assist dayshift by prepping breakfast items for the breakfast buffet
Skills
- Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
- Experience with accounting and facilities management software
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: One location