Night Auditor

This job requires you to be able to work in a fast paced environment with a high call volume throughout your shift. Must have great customer service skills and be able to work well with others. Must be able to critically think through situations to find the best solution if a problem arises. Must be willing and accepting to constructive criticism and be able to take direction to help improve your role as a Front Desk Agent.

The position will be 4 nights (10 hour shifts).

Job Requirements --

- Minimum 2 years experience with hotel front desk preferred

- Good customer service skills

- Ability to effectively resolves any guest issues or problems

- Critical thinking

- Ability to work in a fast paced environment

Job Duties--

- Checking in / Checking out guest

- Creating new reservations over the phone and in person

- Inputting third party reservations into system

- High call volume

- Running reports for end of day

- Setting up continental breakfast for guests

- Walking the hallways

Job Types: Full-time, Part-time

Benefits:

• Referral program

Schedule:

• 10 hour shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Required)

Work Location: Multiple Locations