Night Auditor

Full Job Description

We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Responsibilities

• Check in guests, answer phones and take reservations
• Respond to guest complaints, requests and emergencies
• Reconcile accounts
• Balance the cash drawer and log receipts
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits

Skills

• Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
• Experience with accounting and facilities management software
• Excellent math skills
• An eye for detail
• Good problem-solving skills
• Strong customer service skills
• The ability to multitask
• Strong written and verbal communication skills
• Availability to work overnight

We are looking for a full-time Night Auditor/Front Desk Agent. Shift is 11:00pm - 7:00am. Additional hours may be available. The candidate must be punctual, organized, outgoing and professional. Weekends are a must! Attention to detail and previous hotel experience is a plus.

Job Type: full-time

Pay: $10.00 - $13.00 per hour

Schedule:

• 8 hour shift

Experience:

• Hotel Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location:

• One location

Hours per week:

• 40

Typical start time:

• 11PM

Typical end time:

• 7AM

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Job Types: Full-time, Contract, Internship

Pay: $10.00 - $13.00 per hour

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Contract Renewal:

• Likely

Full Time Opportunity:

• No

This Company Describes Its Culture as:

• People-oriented -- supportive and fairness-focused

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place