New Car Sales Experience Manager (Sales Consultant) - Park Place Mercedes-Benz Dallas
- Full-Time
- Dallas, TX
- Asbury Automotive Group
- Posted 3 years ago – Accepting applications
Job Description
Overview:
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At Park Place Dealerships, our goal is to ensure an "extraordinary experience" for our clients. We believe our Members (employees) deserve this as well.
Everyone on our staff is a Park Place advocate who shares our passion and values. Our ideal candidates are confident, passionate people looking to grow and succeed with one of the most successful organizations in Dallas/Fort Worth.
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team member’s eligible!)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 8 weeks paid pregnancy leave (disability leave)
- Health savings
- Flex spending accounts (tax free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
Additional advantages:
- Student loan relief resources
- Employee assistance program
- Employee discounts on vehicle purchases, parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives
- Aggressive Employee referral program with bonus opportunities
- Must be able to drive and operate vehicle
- Prospect for new and current clients
- Learn and utilize all company provided software including the Client Relationship Management (CRM) system and Auto Alert
- Greet prospective and repeat clients on the service drive and analyze their position towards buying another vehicle
- Work in partnership with the F&I Team to resolve any outstanding contracts or incomplete deals
- Follow up with clients and prospective clients in a timely fashion
- Sell finance products and have clients sign all the paperwork to complete the deal
- Be accountable for departmental performance standards, including but not limited to; “Customer Service Index”, “Gross Average”, “Finance & Lease” and vehicles sold
- Have proper knowledge of products and current market trends Meets/Exceeds Park Place and manufacture training and certification plans and standards
- Understand and adhere to the Park Place “One Touch” Sales Process
- Utilize all Park Place and manufacture required tools, software and processes to meet and/or exceed set standards
- Know and understand the Client Concern Resolution (CCR) process and use the program to achieve client satisfaction
- Know and understand the Park Place Privacy and Information Security Policies and adhere to the requirements
- Read and understand all company policies and procedures in the company handbook and Park Place University (PPU)
- Attend weekly department meetings
- Follow other duties that may be assigned
- Experience using Microsoft Office
- High school diploma or equivalent
- Must be at least eighteen years of age
- Must have a valid driver’s license and meet company MVR policy requirements
- Must be able to pass pre-employment screenings (background and drug test)
- Asbury requires that all new hires be fully vaccinated against COVID-19