Network/Telecom Specialist

Client is seeking a Network Operations Center (NOC) Engineer.

Troubleshooting issues with networks and finding resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution. Will operate in a 24/7 operation and maintain current SLA’s.

Skills Required:

1. Bachelor’s degree or 3 to 5 years in Information Technology or Computer Science
2. Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.
3. Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco
4. Self-motivated, enthusiastic, and able to handle multiple support cases
5. Strong writing skills to maintain organized documentation
6. Customer-oriented, and capable of providing high levels of client satisfaction
7. Collaborate and work well with others
8. Experience with VOIP technologies is a plus
9. Experience in a NOC environment is preferred.
10. Strong skills in working with clients and communication
11. Knowledge of network cabling, network classification and network topology

Job Types: Full-time, Contract, Temporary

Pay: $30.00 - $37.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends

Ability to Commute/Relocate:

• Raleigh, NC 27609 (Preferred)

Experience:

• operating systems/networking/anti-virus/back-ups: 3 years (Preferred)
• systems firewalls and switches: 3 years (Preferred)
• Juniper, VMWare, Microsoft, Cisco: 3 years (Preferred)
• VOIP technologies: 1 year (Preferred)
• NOC environment: 1 year (Preferred)
• network cabling/classification/topology: 3 years (Preferred)

Full Time Opportunity:

• Yes