NETWORK ADMINISTRATOR

JOB SUMMARY:
This is a position responsible for all aspects of network administration and desktop support for our clients. Our business model is based on personable, on-site service. Hours can vary and some night and weekend work will be available.

ROLES & RESPONSIBILITIES:

• Network administration including: user account management (Active Directory), backup systems, security management, e-mail systems including Microsoft Exchange, internet access, office systems, and applications support

• Supporting servers, network infrastructure, desktop hardware, software, and applications

• Extensive customer interaction and desktop support

• Performing technology needs analysis and providing solution suggestions

• Implementing and supporting the network and computing infrastructure plan

• Assisting with technology planning through ongoing research

• Updating site documentation

SKILLS:

• Must be personable and like working directly with customers

• Must have experience with in-person, one-on-one desktop support

• Knowledge of Windows servers, Active Directory, and Microsoft Exchange

• Knowledge of network infrastructure including switches, wireless access points, firewalls and cabling

• Working knowledge of mobile devices including iPhone and iPad and how to integrate these devices into a Windows/Exchange environment for remote access and email

• Knowledge of setting up remote access for users

• Ability to administer a 30+ node network

• Ability to support networked printers and photocopiers

• Ability to learn new software and hardware packages and adapt to changes in technology

• Must have good troubleshooting skills

• Must be able to commit to a schedule and be prompt

• Must have strong verbal and written communication skills

• Ability to manage multiple projects, activities, and tasks simultaneously

• Ability to work independently and as a team member and manage task lists

• Ability to identify specific needs of clients and devise plans for opportunities and solutions for problems

• Ability to respond to user questions in a timely manner; prioritize requests, organize, schedule, and coordinate a variety of activities and projects

• Working knowledge of current communications devices and protocols, server and desktop technologies

REQUIREMENTS:

• Must have own reliable transportation

• Must occasionally be able to ascend/descend ladders up to 30 feet high for cabling requirements and mounting of wireless access points, repeaters, routers

• Must occasionally be able to move, transport, or reposition equipment weighing up to 80 pounds to mount and maintain servers and battery backup systems

PREFERRED:

• 2-5 years experience in a support environment

• CompTIA A+, CompTIA Network+, CompTIA Security+

• Microsoft MCSA, MCSE

• Fortinet Firewall Experience/Certification

PLEASE SUBMIT YOUR RESUME AND COVER LETTER TO:

careers@phx-it.com