NC FAST P4 Trainer/Content Dev

Company Overview

GoldenTech is a systems integrator firm, focusing on solving complex problems in the areas of DevOps, Cloud and Cyber domains. In addition to offering Cloud based solutions that span Azure, AWS, and Google platforms, GoldenTech also provides cyber security solutions to help our customers from threats. We also provide full stack development on the .NET, J2EE platforms, and harness the synergy between DevSecOps and Agile to deliver solutions faster and on-time. GoldenTech prides ourselves in our ability to exceed in customer satisfaction thereby leading the way to continued customer engagement. Finally, we provide a platform to our workforce and empower them to meet our customers’ mission, while succeeding in their career goals. In addition to providing best in class solutions to our Fortune 150 clients and state agencies—since 2007, GoldenTech proudly serves our armed services by working with the US Navy and the US Airforce.

REQUIRED qualifications (min 3 years)

******MUST BE strong in content development****

• Experience in curriculum design and developing training materials for adult learners
• Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programsResearch and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials.Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)Experience in Learning Management System (LMS) technology such as Moodle and Totera
• experience in designing and delivering computer-based training instructional design, with learning program design systems
• Experience in software that may include Adobe Captivate, Photoshop, Camtasia, Powtoons, Go to Technologies, Snag-It and other training technologies
• Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content
• Experience developing interactive media presentations that enhance the online educational experience
• Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar
• Experience evaluating student progress and making recommendations for continued training participation curriculum
• Experienceproviding feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension
• Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration

**The following are HIGHLY DESIRED skills:

• Ability to assist with basic application software and hardware support
• Must have strong understanding of internet concepts and web technology
• Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives
• Knowledge of and experience working with NC FAST Economic Benefits programs and Child Welfare programs in a DSS setting

Job Summary

GoldenTech Systems requires the services of a trainer/content developer to support training implementation of NC FAST (Families Accessing Services through Technology) Project 4 modules within the NC Department of Health and Human Services (DHHS).

Important Note: Statewide travel up to 25% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.

The DSS wants the resource to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). The primary purpose of NC FAST Training Developer is to analyze the NC FAST system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support NC FAST implementation. This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain templates and scripts, and to revise training materials for instructional training of adult learners. Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer social services programs that are managed through the NC FAST system.

Benefits and Perks

• Golden Tech offers a comprehensive benefits package: This includes healthcare, paid time off, retirement savings plans, Life/AD, dental, vision plans.
• Golden Tech believes 'best ideas win'. Our management is always open to learn new ideas and ways in which we can help give our workforce a 'solid platform' for growth