MSW Ambulatory Care Medical Social Worker

Job Description

Job Title:
Social Worker II, MSW
FLSA Status:
Non-Exempt
Job Code:
62031
Pay Grade[A1]:
P13
Date/Revision Date:
December 16th, 2020
Track[A2]:
Clinical
Family:
Medical Services
Level:
C3
Sub-Family:
Social Work

Job Summary & Responsibilities
Job Summary[A3]
This role is an expert resource to the care team, physicians, patients, and families, by assessing, planning, and facilitating social and clinical services to meet member’s needs. The role will utilize advanced clinical judgement and critical thinking skills to perform care management duties, such as monitoring members with co-morbidities and other social detriments to their health to assure the receive the best possible care. This role will work with a number of key stakeholders; BTP primary care providers, and specialists, as well as hospital, skilled nursing, and health plan partners.
Essential Functions[A4]

• 
  Assists care team, providers, and physicians in assessing and meeting the needs of patients and families experiencing complex biomedical and psychosocial needs
• Provides health education to assist members in self-managing behavioral health conditions and to appropriately utilize the health care system
• Perform assessments, creates care plans, and documents findings in a concise and timely manner, while maintaining caseload of 150 to 200+ members

Key Skills[A5]

• 
  Ability to independently exercise judgement in complex social work situations and implement effective evidenced based clinical guidelines
• Demonstrated health literacy, and cultural competence to work effectively, and respectfully, within the patient/family cultural context
• Excellent oral and written communication skills with various audiences and individuals of diverse backgrounds

Management[A6]

• 
  This position does not have formal people management responsibilities

Qualifications


Education[A7]

• 
  Master’s degree of Social Work (MSW) required
• Bachelor’s degree from 4-year university or equivalent

Preferred Education

• 
  N/A

Experience[A8]

• 
  Minimum of 1 year professional experience in social services, preferably in health care setting

Preferred Experience

• 
  3+ years professional experience in social services in health care setting

Required Certifications

• 
  MSW

Preferred Certifications

• 
  N/A

Role Competencies[A9]
Competency
Level
Description
Core Competencies
Collaboration
Individual Contributor

• 
  Works cooperatively with Team members across the organization to achieve shared objectives
• Partners with Team Members to get work done
• Gains trust and support across the organization

Excellence
Individual Contributor

• 
  Regularly meets targets and metrics
• Pushes Team Members to set high standards and performance targets and exceed them
• Sets solid targets that drive results

Compassion
Individual Contributor

• 
  Contributes to a work climate where differences are valued and supported
• Applies Team Members diverse experiences, styles, backgrounds and perspectives
• Treats Team Members with kindness

Integrity
Individual Contributor

• 
  Acts fairly despite conflicting demands
• Behaves in a way that is consistent with what he/she says around honesty, ethics, and integrity; leads by example
• Presents truthful information even if not always favorable

Innovation
Individual Contributor

• 
  Introduces new ways of looking at problems
• Can take a creative idea and put it into practice
• Encourages diverse thinking to promote and nurture innovation

Work Dimensions
Level Factor
Requirement (direct from leveling guide)[A10]
Work Dimension
Scope & Impact
-
Knowledge & Skill
Seasoned, experienced professional with a full understanding of area of specialization
Complexity
Works on problems of diverse scope, requiring analysis and judgement
Interaction
-
Supervision
Normally receives little instruction on day-to-day work
Experience
Typically requires Bachelor’s degree, clinical license or training, 5+ years professional experience
Physical Requirements and Work Environment[A11]The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Activity: Sit: Continuously (more than 2/3 of the work shift)
• Activity: Stand: Occasionally (up to 1/3 of the work shift)
• Activity: Walk: Occasionally (up to 1/3 of the work shift)
• Motion: Bend/Twist: Up to 1/3 of time
• Motion: Carry/Lift: Up to 1/3 of time
• Motion: Reach: Up to 1/3 of time
• Motion: Squat: Up to 1/3 of time
• Use of Hands (Left/Right): General Motor Function
• Use of Hands (Left/Right): Precise Motor Function (Or Fine Manipulation)
• Use of Hands: Repetitive Motion: 1/3 or more of time
• Weight Lifted/Force Exerted: Up to 10 lbs: Up to 1/3 of time
• Work Environment: Special visual or auditory requirements including working with a computer terminal.

[A1]To be completed by People & Talent following role benchmarking

[A2]Assign based on job requirements using leveling guide. If role level is between 2 levels during recruitment process, please note and Job Description can be finalized for role at later date

[A3]3 to 5 sentence summary of role (i.e. the elevator pitch for a position)

[A4]What are the 3-4 high level key essential functions / responsibilities of role

[A5]Name up to 3-4 discrete skills required for role (i.e. coding experience with R, financial modeling experience, etc.)

[A6]Does this position have management responsibility? Scope of responsibility (i.e. number and level of reports)

[A7]Professional level roles typically require college degree. If this is not to be required then significant experience is required to fill this gap

Education requirements should generally track with leveling guidelines

[A8]Experience requirements should generally track with leveling guidelines

[A9]To be completed by People & Talent (standardized core competencies)

[A10]To be completed by People & Talent (standardized leveling factors)

[A11]The leader will need to review and adjust based on the role. For example, IT may require lifting of 20 lbs or greater