Mortgage Loan Originator - Sierra Vista
- Full-Time
- Sierra Vista, AZ
- Sunstreet Mortgage, LLC
- Posted 4 years ago – Accepting applications
Sunstreet Mortgage, LLC, established in 2005, is a Tucson, Arizona based residential mortgage lender focused on leading our clients through the path that takes them home! We pride ourselves in understanding our client's needs and guiding them through every step of the residential mortgage loan process, whether purchasing their first home, or refinancing an investment property. With competitive pricing, the ability to offer a variety of loan programs (including conventional, FHA, USDA, VA, Reverse Mortgages, manufactured housing), convenient locations, in-house underwriting, quick closing, and exceptional service from initial discussion through loan funding, we are here to help our clients find the right solution for their residential mortgage lending needs.
Nothing is more important than being courteous, friendly, prompt, and helpful to customers and potential customers. We are seeking a qualified individual to assist in the growth of our expanding organization.
If you are looking for an amazing opportunity to learn and grow within the mortgage business, this could be the perfect fit for you!
Job Summary:
A Mortgage Loan Originator (MLO) provides professional financial services to the public exclusively related to financing the purchase of residential property and the refinancing of existing mortgages. MLO's work independently soliciting and developing business contacts that serve as a recurring source of referrals for new mortgage lending opportunities. This is a sales position that often involves working outside the office but also includes work in the office to complete the mortgage loan process and closing procedures. It is the responsibility of the MLO to respond to customer inquiries and referrals and to conduct interviews with prospective borrowers in order to analyze financial and credit data. Determining the customers financing objectives, advising customers of product/pricing policies and guidelines, and gathering any additional required information is another requirement of an MLO. By maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements the MLO ensures exceptional customer service. All employees must demonstrate a commitment to professional ethics and comply with all Federal and State compliance policies.
Principal Responsibilities:
- Meet with applicants to obtain information for loan applications and to answer questions about the process
- Obtain and compile copies of loan applicant's credit histories, corporate financial statements, and other financial information
- Work with clients to identify their financial goals and to find ways of reaching those goals
- Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
- Explain to customers the different types of loans and credit options that are available, as well as the terms of those services
- Submit applications to credit analyst for verifications and recommendation. Confer with underwriters to aid in resolving mortgage application issues
- Review and update credit and loan files to ensure they are complete and accurate according to policies and guidelines
- Maintain high levels of customer service while managing each applicant and support staff's expectations and needs
- Manage pipeline for all originated loans through closing and complete required management reports
- Follow defined protocol for escalation exceptions
- Utilize computer for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to customer
- Handle customer complaints and take appropriate action to resolve them
- Analyze potential loan markets and develop referral networks in order to locate prospects for loans and new referring partners
- Other duties and responsibilities as assigned
Requirements:
- Attend and participate in all Consumer Lending meetings as required by management
- Develop referral contacts (Realtors, builders, professional and personal contacts)
- Maintain knowledge of Company's policies and procedures
- Maintain knowledge of available loan products and guidelines, processing procedures, underwriting, and general departmental guidelines
- Stay abreast of new types of loans and other financial services and products in order to better meet customers' needs
- Develop Business Referral Network through marketing, cold-calling, prospecting, and networking activities
Skills:
- Strong computer skills including a fundamental understanding of MS applications, and database management
- Experience utilizing laptop technology for communication purposes, including accessing rate, credit, and loan status information
- Solid time management skills and the ability to organize, prioritize, and perform multiple tasks simultaneously
- Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences
- Ability to analyze and comprehend complex financial data and provide financial alternatives
- Professional and effective interpersonal skills
- Enthusiasm for assignments and the ability to meet established timelines
- Demonstrated understanding of Mortgage processing, underwriting, and closing procedures
- Knowledge of conventional and/or government lending guidelines
- Understanding of Federal Regulations governing Real Estate Lending
- Understanding of TILA-RESPA Integrated Disclosure Rule (TRID)
Education and Experience:
There are no mandatory academic prerequisites for the position of MLO. However, industry specific pre-licensing education is required, as explained below. While a college degree is preferred, MLOs should have at least a high school diploma. Courses of study in mathematics, economics, finance, accounting and marketing are not required but may provide a good academic foundation for this profession. Previous banking, lending or sales experience may provide transferable skills that can be applied to mortgage loan origination.
Licensed by the state:
All applicants must be licensed by the state. All state-licensed MLOs must pass a written qualified test developed by the Nationwide Mortgage Licensing System (NMLS); complete NMLS approved pre-licensure education courses and NMLS approved annual continuing education courses. This position requires a commitment to maintaining a high level of confidentiality.
Detailed MLO licensing information may be obtained by visiting the NMLS Resource Center at http://mortgage.nationwidelicensingsystem.org. All fees associated with MLO state-licensing are the responsibility of the MLO.
Experience:
- Minimum of 1 year residential mortgage lending experience with a focus on generating self-sourced business
- Demonstrated success in prospecting, generating leads, closing business and consistently meeting/exceeding production goals
- Verifiable, established network of referral business including Real Estate professionals and other centers of influence
- High School Diploma or equivalent