Mortgage Document File Clerk

Swiss Post Solutions is expanding! We are looking to hire talented individuals who are looking for a dynamic company that offers excellent benefits and various shifts to accommodate everyone's work schedules. Are you tired of jumping from job to job? Well, look no further, you've found a home! Hiring for full time and temporary positions.

Shifts offered: Morning, Swing and Graveyard

Job Summary:
The Mortgage Document File Clerkis responsible for file preparation, document scanning, and file reassembly of mortgage documents. This is a multi functional document production role within our client, Deutsche Bank, facility in Santa Ana. The ideal candidates for this role will be those who enjoy records/filing work, document scanning and quality assurance tasks.
This is a very team-oriented operation and as such, the Document Imaging Operator may be required to perform one or all of the responsibilities at any given time in order for us to meet and exceed client project guidelines.

Key Responsibilities Include:

• Perform high volume document prep, scanning, of mortgage documents.
• Classify documents according mortgage document type and identify wet/dry signatures.
• Unbox, sort and feed documents into high speed scanners and perform any quality assurance work while scanning the documents.
• File/re-box documents upon completing the scanning process
• Will regularly lift/push/pull objects, perform data entry and work in a fast paced, deadline driven environment.

Competencies:

• Results oriented
• Driven by client satisfaction
• Strong integrity, solid business ethics
• Excellent presentation and interpersonal skills
• Excellent written and oral communication skills
• Expert in customer service skills, professional attitude and appearance
• Good organizational skills
• Ability to maintain confidentiality
• Attention to detail
• Knowledge of mortgage documents is a plus.

Requirements

• High School Diploma or Equivalent
• 1-2 years of experience working in a professional setting in any industry.
• Proactive Individual able to operate efficiently in a fast-paced environment
• Able to lift/push/pull objects- usually boxes or large document files as well as scanning/imaging equipment as required by the job
• Must have good customer service skills and works well with others on a team
• Excellent verbal and written communication skills
• Demonstrated skills in organization and strong attention to details
• Learns quickly and is adaptable to learning on the job
• Must have a strong ability to manage multiple priorities and work under production deadlines

Physical Demands:
Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages/boxes on a standard wheeled cart with a load capacity of 60 lbs.
Lift/push/pull objects regularly as part of the document scanning process
Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
Manual dexterity required for operating office machinery (phone, copy/scanning machines, binding equipment, etc.)

Swiss Post Solutions (SPS) is a global outsourcing organization that offers both business and document processing services. Our clients are Fortune 500 companies in sectors such as advertising, investment banking, corporate, fashion, finance, law and other professional services Swiss Post Solutions operates in more than 15 countries worldwide providing specialized support functions in areas such as Administrative, Information Technology, Mail room, Document Production, and other Guest Services. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that leads to building careers.

Swiss Post Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

COVID-19 considerations
The health and safety of our applicants are of upmost importance, so all interviews will be done over the phone or virtually.

Job Type: Full-time

Pay: $16.00 - $17.60 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Overtime

Education:

• High school or equivalent (Preferred)

Experience:

• File Clerk: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process