Mobile B2B Product Manager / Plano, TX / Mobile / AM752726

  • Full-Time
  • Plano, TX
  • BTI Solutions
  • Posted 3 years ago – Accepting applications
Job Description
Job Title: B2B Product Manager

Job Type: Full-time, Contract (Option to extend)

Location: 6625 Excellence Way, Plano, TX, 75023

Summary
The Mobile B2B Product Manager – Business Services will be responsible for the development and execution of the enterprise mobility product management strategy for mobile business services such as extended warranties, technical support, and professional services. The strategy will focus on services product requirements, services launch, voice of the customer, and technical/sales enablement for the channel from an enterprise perspective. Responsibility will also include coordination with the demand generation, vertical business development, and sales channel teams for all service product planning and launches.

Specifically, the Mobile B2B Product Manager – Business Services will focus on the following tasks:
  • Development of mobile business services go-to-market strategy, including product offering, pricing, routes to market, for the US in the enterprise segments and channels
  • Development of programs and promotions that drive channel sales sell in and sell out
  • Development of competitive comparisons for utilization across the organization
  • Contributes to flawless launch execution for all mobile business services products
  • Develop thought leadership in the services product management arena
  • Gather, analyze, and understand voice of the customer relative to mobile business services requirements and strategy

Required Skills and Experience
  • Bachelor's Degree with 3-5 years of directly related experience is required
  • Prior experience developing and managing services product and support strategies, such as extended warranties, technical support, and professional services, required
  • Prior experience in product marketing and with managing product launches required
  • Prior experience in a telecommunications environment required, with specific focus on mobile (smartphones and tablets) services and support
  • Ability to identify service and support risks and associated solutions within mobile product technologies
  • Must be able to read, write, analyze, interpret, present, and explain technical product materials
  • Must have experience with Microsoft Office Suite and extensive use of Microsoft presentation software
  • Must have demonstrated project and program management skills

Necessary Attributes
Develop and maintain excellent working relationships with all appropriate levels within and outside the company. Plan, organize, and prioritize multiple assignments and projects. Read and interpret technical documents, media materials, and contracts (or related documents) based on corporate legal and marketing standards and philosophy. Demonstrate competency in both oral and written communication modes for internal and external personnel at all levels, especially in the sales, services, solutions, logistical, or financial areas of clients, prospects, and company. Demonstrate a superior level of program development and project management skills, including the ability to prepare written plans and schedules, identify objectives, create program proposals, coordinate and direct project teams, manage service and support staff, and manage within assigned budgets as appropriate. Work independently and in team environments in order to achieve personal and team goals and complete assignments within established time frames. Ability to negotiate on behalf of functional area to come to agreement on all security solutions strategy, goals, and objectives.
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