Military Pathways Direct Hire Program - Consumer & Community Banking - Operational Risk Management Lead, Vice President

The JPMorgan Chase & Co. Military Pathways Direct-Hire Program is a highly selective program that connects top veteran talent to essential roles at JPMC and provides candidates the training, support and exposure they need to grow into future leaders across our most demanding businesses. Military Veterans have a unique set of experiences and leadership abilities that are greatly valued in our organization.

As a member of the Military Pathways Direct-Hire Program, you will receive:

• Induction training and acclimation support in your first month on the job
• 12 -months of program support, coaching and career development from our dedicated Pathways team
• Networking opportunities with your Pathways colleagues
• Exposure to senior members of the business
• Professional skills training throughout the year to complement your on-the-job experience

This approach will enable you to create a network and set you up for success as you enter your career at JPMC.

Job Description

This position will be part of the CCB Operational Risk Management (ORM) organization that provides oversight for Consumer & Community Banking businesses and functions including: Auto Finance, Consumer & Business Banking, Card Services, Home Lending, Connected Commerce, Digital Services, Consumer Operations, and Support Functions (Finance, Marketing, Human Resources, etc.). The ORM function supports the development and maintenance of a strong operational risk management culture by working closely with the Business, Technology, Legal, Risk, Controls, Compliance, and Audit functions to provide expertise on operational risk matters.

Operational Risk Management professionals independently assess and, as appropriate, provide credible challenge of 1st LOD risk management activities and escalate any new emerging risks or issues for a product, service, legal entity, and/or function. ORM professionals facilitate and monitor risk management practices; identify, analyze, measure, and report on Risks and Issues; and execute risked-based independent monitoring and deep dives and evaluate testing results of 1LOD risk management activities from an operational risk perspective. ORM professionals are expected to have a sound knowledge operational risk together with a good understanding of market structures and products, or technologies expertise.

The role is highly visible to senior management and offers the opportunity to work across JPMorgan Chase & Co. To be successful in this role, you will require knowledge of operational risk and key risk management skills, along with an ability execute on a broad book of work including risk assessment and related monitoring and creation and oversight of operational risk testing requirements.

Key Responsibilities:

• Assist in the development and execution of a complex Operational Risk program to manage operational risk exposure in a dynamic and evolving area of the firm
• Understand the risk profile as assessed by the business, key risk & performance indicators, and other controls to identify negative trends and potential control gaps
• Provide an independent, objective view of the business and/or function control environment, mitigation strategies and emerging risk
• Establish monitoring and testing, in coordination with the CCOR Testing team, to provide holistic operational risk coverage and evaluate controls to identify control breaks or gaps, and escalate and raise issues as needed.
• Ability to assess and aggregate risks across different lines of business and present results to relevant stakeholders in CCOR and the business
• Have the ability to work both independently and as a core team member, engaging line of defense and functional support colleagues across multiple disciplines (i.e. Technology, Risk Management, Legal, Controls, etc.), exhibiting strong relationship management and negotiation skills

Qualifications:

• U.S. Military Veteran with 4+ years of service
• 0-7 years of separation from military service
• Experienced professional with a strong background in operational risk, technology risk, compliance, control, or audit
• Incumbents typically have a minimum of 5 years banking experience and 5 years in Risk Management, Compliance, Control, Legal, Audit, or Technology Risk
• Legal Degree, Bachelor's degree in relevant technical or quantitative fields (e.g. Finance, Accounting, Business, Economics, Computer Science, etc.) or comparable work experience required
• Technical qualifications a plus, including understanding of data analytics, incident management, application testing, quality control, and change and release management
• Ability to analyze risk concentration areas, risk profiles, and leverage data from internal and external sources in order to comprehensively assess risk.
• Proven track record of fostering relationships across all levels and operating through influence, with the confidence to formulate, advocate and drive ideas forward
• Excellent decision maker with the ability to manage multiple tasks
• Strong communication skills, both verbal and written and attention to detail required

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans