Membership Associate/Sales Representative

We are looking for a superstar sales associate interested in a dynamic opportunity where you would help our community become the best version of themselves. The Sales Representative is responsible for meeting and exceeding all key performance sales indicators for the fitness center, as well as meeting sales expectations, including membership sales and renewals, supplement and apparel sales, and maintaining premium customer service levels.

The Membership associate/Sales Representative role assists in running all “front of house” fitness studio operations, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. You also assists with retaining and providing exceptional customer service to current members.

Ideal candidate is:

• comfortable making calls
• has sales experience
• a fitness lover
• and an overall self-driven/ results-oriented salesperson.

This position supports the mission of The Camp by demonstrating excellent interpersonal skills, sales skills as well as the ability to work within a highly fast-paced and team-centric environment.

About The Camp Irvine:

Our mission is to empower people to transform their lives through health and fitness. The Camp Transformation Center based out of California and founded in 2010 has quickly grown to over 110+ locations across the country. Our core values are the backbone of our business and guide our hiring process: we are inspirational, accountable, transparent, disciplined, aligned, and results oriented. This company operates nationally and is growing by the day.

OBJECTIVES:

• Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive experience into The Camp Transformation Center.

• Meet daily KPI's and monthly/quarterly Sales Targets.

• Daily reporting on sales progress

• Track, measure, evaluate, and report on progress toward achieving targets while adjusting the strategy and escalating concerns as appropriate.

• Make 50 outbound calls daily minimum, follow up, booking quality appointments and closing leads. Performing daily review of leads and lead sources.

• Conducting in-person, goal-oriented orientations and studio tour while establishing a relationship and targeting an individual's goals and needs.

• Accurate data entry and keep notes in the CRM database for member information and details.

• Maximize sales opportunities by scheduling appointments with senior sales staff and hosting virtual presentations initially until you can do it by yourself.

• Be a contributing member of the team in revenue, culture, and brand image.

• Have a strong desire to excel in a sales driven environment.

• Assumes responsibility for developing selling skills.

• Responsible for attending and completing all relative training programs.

• Responds immediately to member and management requests, inquiries and concerns.

• Working collaboratively with the studio’s leadership team to ensure smooth and cohesive operations. Sharing priorities and roadblocks proactively with the leadership team for additional guidance.

• Building strong relationships with our members (Awesome fit family.)

• Works on miscellaneous projects as directed by the Director and Leadership team.

COMPETENCIES:

• Problem Solving - Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem-solving situations.

• Adaptability - Adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

• Attendance/Punctuality – Proven dependability and reliability. Is consistently at work and on time; arrive at meetings and trainings on time.

• Inspire the trust of others; work with integrity and ethically; uphold organizational values.

• Displays willingness to make decisions; exhibits sound and accurate judgment; takes responsibility for results; support and explain reasoning for decisions.

• Demonstrates persistence and overcomes obstacles; measure self against standard of excellence.

• Prioritize and plan work activities; use time efficiently; set goals and objectives; organize or schedule other people and their tasks.

• Friendly, outgoing personality and can-do, optimistic attitude, desire to help others with outstanding customer service skills.

• Ability to establish and maintain constructive and cooperative long-term interpersonal relationships with members, peers, and supervisors.

• Incorporation of The Camps’ business philosophies and best practices when guiding members

• General understanding of the fitness industry

• Professional in appearance and behavior at all times.

• Commitment to learning- Continually seeking new knowledge and skills, as well as developing existing capabilities

• Humility

• Ability to type around 40 words per minute, (wpm)

Education & Experience:

• GED or high school diploma preferred

• Previous sales experience, with strong sales skills

• Strong presentation skills

• Experience with Google Drive, Excel, and Docs

• Computer software skills including Microsoft Office, Google Suite and Mac operating systems

Commitment to Diversity:

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce The Camp Transformation Center recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business.

We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

If this position caught your eye, send us your resume!

Language:

• Spanish (Required)

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 3 years (Preferred)

Language:

• Spanish (Required)

Work Location: One location