Medical Receptionist

• Enter, maintain, and reports all medical history using Electronic Medical Record (EMR) system.

• Updates all patient files and make sure documents are accurate, confidential, and compliant.

• Greets, check in and checkout patients, and advises other medical staff of arrival of patient’s.

• In coordination with the office manager, assist in maintaining inventory of necessary supplies and assists with maintaining inventory on all instruments.

• Schedule appointments, reschedule, follow up with no calls, no shows, the discharge of patients, and follow up appointments.

• Answer inbound calls to the practice, as well as, greet vendors and set vendor appointments. Will convey messages in writing, electronically, and verbally.

• Will maintain Physicians calendars, prepares doctors notes, return to work, school, or leave notices and all other correspondence as directed.

• Scanning, filing, and faxing documents, as well as, prepare and sort mail.

• Ensure the waiting and reception areas are kept orderly and clean, and will report on any damages of furniture, supplies, or equipment.

• Act as a liaison with patients, referrals, general practitioners, health care professionals, and patient’s family member in a compassionate and kind manner.

• Other office responsibilities, assigned by supervisor or Physician, as deemed necessary.

Minimum Education

• 
  Associates, High School Diploma, or GED equivalent preferred
• Higher education may be substituted for experience

Minimum Work Experience

• 
  1 - 3 years experience in a hospital or physician practice setting

Required Licenses/Certifications

• N/A

Required Skills, Knowledge, and Abilities

• 
  Basic to intermediate EMR knowledge
• Basic to intermediate Microsoft Office knowledge
• Ability to multitask, can work in a fast paced clinical environment, can engage patients, peers, and supervisors in a dedicated, comforting, respectful and effective way and has the ability to adapt to change.