Medical Office Assistant

Twin Boro Physical Therapy is seeking a dynamic individual that wants to exert their time management and organizational skills to help grow our Westwood location of a vastly growing health services company. As the Medical Office Representative, you should be able to use the aforementioned skills, coupled with a personable and compassionate personality, to provide timely services to patients while managing the day to day operations of the clinic.

Responsibilities

· Assist with daily operations of the practice while maintaining a professional and friendly environment

· Schedule and coordinate patient appointments based upon plan of care, patient satisfaction, and clinic efficiency

· Maintains office policies, procedures, and daily work flow

· Scan all necessary documents and patient paperwork

· Patient benefit and eligibility verification

· Request for authorization and reauthorization for Commercial, Work Comp, and MVA patients utilizing the appropriate supporting documents

· Daily follow up on authorization requests including reports for authorization compliance

· Answer phones and work with patient and therapist on necessary elements of patient care

· Liaise with doctors, nurses and insurance companies

· Generate inventory records

· Ensure compliance with current healthcare regulations, medical laws and high ethical standards

Skills

· Proven work experience of duties medical office manager performs

· Knowledge of data and administrative processes and principles

· Excellent organizational and time-management skills

· Ability to multi-task and perform well in possibly stressful situations

· Communication skills and a customer service orientation

· Microsoft Office Knowledge

· Flexibility

Job Type: Part-time

Schedule:

• Evening shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Insurance verification: 1 year (Preferred)

Work Location: One location