Medical Front Desk Clerk

Medical Front Desk Clerk, is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Duties include scheduling patient appointments according to Provider availability, managing patient charts, and processing payments for treatment.

Primary Duties/Responsibilities:

Greets patients and visitors to the practice

Registers patients in the Practice Management system and coordinates proper completion of forms based on type of appointment

Collects identification and insurance cards and scans them to patient’s record

Confirms or Updates patient demographics, insurance coverage, and contact information at every visit

Answers phones; returns all voicemails before leaving for the day

Schedules appointments accurately according to clinic guidelines

Manages the schedule for the week ahead; correcting errors that occur

Places reminder calls to patients that have not confirmed their appointment

Fills empty holes in the schedule with appropriate appointments

Maintains a Wait List for appointments by type

Collects all copays, coinsurance, and deductibles for current appointments

Collects all past due balances or current payment plan prior to patient being seen

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong problem-solving skills.

Education and Experience:

§ High school diploma or equivalent.

§ At least two years related experience in a Medical Office required.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

COVID-19 considerations:
Must be vaccinated for Covid 19 with valid proof of vaccination status.

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 2 years (Required)
• Appointment Scheduling: 2 years (Required)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location