Medical Director

Status: Salaried/Exempt; Full-Time 1.0 FTE (0.3 Patient Care & 0.7 Admin)
Reports to: Chief Executive Officer/Chief Medical Officer
Salary: Begins at $150,000 per year, commensurate with experience
Supervises: All Licensed Providers participating in clinical care activities

Boulder Valley Women’s Health Center is seeking a strong, innovative and dynamic leader to serve in the critical leadership role of Medical Director for the organization.

Working closely with the CEO/CMOand BVWHC Leadership Team, key responsibilities of the Medical Director are to 1) oversee medical and nursing personnel, including supervising all licensed providers, ensuring risk management and quality of care, and developing and implementing all other medical aspects of the clinical operations; 2) provide leadership and strategy to implement BVWHC's goals and objectives; 3) provide strategic input to business planning for the organization.

Using a patient-centered approach, the Medical Director works closely with the Clinic Operations Director (COD) to develop and implement overall clinical services and objectives. The Medical Director will regularly provide reports to BVWHC’s board of directors around Quality Assurance and Risk Mitigation. As a part of the care team, the Medical Director will be expected to provide direct medical care each week.

Duties and Responsibilities:

Oversight of Clinical Care Services

• Determines, implements and oversees patient care in any BVWHC clinic location.
• Ensures that BVWHC's clinical services are within the scope of the mission and focus of the organization. This includes current services in abortion care, gender-affirming care, gynecology and family planning.
• Responsible for ensuring that healthcare delivery is fully up to date with clinical care guidelines and protocols.
• Ensures compliance with all rules, regulations, and expectations set by any grant or source of care delivery support or funding, including CDPHE's Family Planning Program, all other federal and local laws, rules, and regulations including those of Medicaid, state, county, and city programs, and any federal programs, payers, licensing entities and other regulatory entities as required for patient care.
• Ensures the smooth and successful day-to-day delivery of healthcare services by working closely with the COD and Nurse Manager.
• Creates a policy and procedure for the timely review of lab and PAQ results, including result disclosure to patients.
• Establishes clinical care hours, in collaboration with the COD, so that access is promoted with a patient-centered approach.
• Ensures a sufficient On Call system, rotation, and plan.

Healthcare Delivery Performance

• Participates in annual budget preparation in collaboration with the BVWHC Leadership Team.
• Annually defines and tracks performance goals for current programs, grants, and clinical commitments, such as Title X, WWC, CCHA, CLIA, OSHA.
• Monitors, analyzes, and acts on actual performance data against monthly targets. This includes defining realistic provider productivity goals and translating those goals into patient schedules and clinical staffing needs to support those goals.
• Regularly monitors productivity and performance of individual providers and clinical care team as a whole. Shares monthly productivity targets and actual monthly productivity with the clinical care team staff. Collaborates with COD and Nurse Manager to improve productivity, taking patient experience, care team experience and financial goals into account.

Licensed Staff Management

• Creates an Annual Performance Review process that establishes measurable performance expectations, including productivity, quality of care, patient experience, documentation, timely maintenance of professional education and development, and staff relations.
• Provides oversight and supervision, coaching, and corrective/disciplinary action for all direct reports. Additional supervisory functions include approving time-cards and PTO, and leading organized, regular meetings with licensed care team.
• Identifies and addresses training needs of clinical staff. Provides medical consultation for other licensed providers in the practice regarding patient care.
• Effectively communicates BVWHC's vision, goals, objectives, changes, and expectations to clinical staff, and promotes a collaborative, synergistic team environment.
• In consultation with Leadership, creates criteria and continually assesses licensed care team staffing needs. Collaborates with HR Coordinator to update job descriptions, standardize both pre-screening and interview questions, define the interview process and determine hiring timelines.
• In collaboration with RN Manager, privileges new providers for clinical care, as necessary.
• Serves as an exemplary role model for the clinical care team by embodying professionalism, displaying respect in all interactions with care team members, and by meeting, if not exceeding, their own clinical performance expectations as defined by the above performance domains.

Quality Improvement, Quality Control, and Risk Mitigation

• In collaboration with the COD and the RN manager, implements quality control, quality improvement (QI) monitoring and action, and risk management programs.
• Organizes and leads peer review meetings that include quarterly peer medical chart reviews. References data and recommendations from external entities such as CCHA and CDPHE and incorporates those into care delivery as appropriate.
• Serves as the Patient Grievance Officer in collaboration with COD. Reviews patient grievances for process improvement opportunities. Works with COD to respond to online reviews related to our healthcare practice. Follows up with patients regarding a review, when appropriate.
• Creates and leads the BVWHC QA Program. Develops and submits annual QI goals, first to CEO/CMO and then to the Board QAI Committee for approval. Creates the systems and processes necessary to monitor and meet those goals, provides quarterly reports and year-end performance outcomes for CEO/CMO, internal QI Committee, and Board QAI Committee.
• Monitors compliance with any federal, state, county, and city programs, payers, licensing entities and any other regulatory entities as required for patient care.
• Monitors timely lab and PAQ results; creates NextGen reports in collaboration with COD.
• Evaluates On Call Program for process improvement in healthcare delivery.
• Takes the lead as a clinical EHR Superuser. Assists with improvement in documentation of clinical care and the EHR workflow and revises charting methods focusing on efficiency, consistency, communication, and reportable data.

Business Strategy and Planning:

• Provides clinical leadership for developing and expanding BVWHC’s mission as requested, incorporating the highest principles and best practices of modern health care management and in harmony with the vision and goal(s) set by the Board of Directors, CEO/CMO, and the Leadership Team.
• Participates in and provides clinical perspective to strategic planning and annual budget planning. Provides clinical recommendations regarding staff training and support, equipment needs, expansion and/or scaling of services, as appropriate.

Additional Responsibilities:

• Represent BVWHC in meetings with external organizations and entities, as necessary.
• Other duties as assigned.

Required Qualifications:

• Active, unrestricted medical license for practice in the State of Colorado.
• ABMS certification in Gynecology or Family Medicine with experience with reproductive and women's health. Specialization in Family Planning strongly preferred.
• Clearance to receive malpractice coverage through COPIC.
• Agile, professional, personable, humble, and organized.

Desired Qualifications

• Bilingual (English and Spanish).
• At least 3 years of leadership experience and demonstrated skills in staff management, supervision, coaching and development.
• Documented proficiency within the last 3 years performing all procedures done at BVWHC.
• Excellent communication and meeting-facilitation skills.
• Ability to work effectively with minimal supervision and function as a team member.
• Experience working with population(s) of interest, including underserved and marginalized communities, and knowledge of social determinants of health and trauma-informed care.
• Ability to work well with people of diverse cultural, educational, socioeconomic and linguistic backgrounds.
• Proficiency in Microsoft Office applications and NextGen EHR.

Additional Information

• COVID-19 vaccination required.
• Employment at BVWHC is contingent upon satisfactory professional references, passing of a background check and verification of eligibility to work in the United States.

Why BVWHC?

• We make a real impact for those we serve. As the first abortion provider to open in Colorado, we remain innovative and locally focused, honoring the legacy of our founders. We aim to create access for those who need it most by breaking down barriers.
• We support each other. Our people are passionate about what they do, the services they provide, and the clients they serve. If you’re looking for an opportunity to be part of a work family that values collaboration, innovation and dedication, we’re the right organization for you.
• Our benefits package includes medical insurance, vision and dental insurance, nine paid holidays, paid time off, short-term disability coverage, 403(b) retirement plan, life insurance and an Employee Assistance Program.

Diversity, equity and inclusion are central to our mission, and we are passionate about creating a workplace that fosters and reflects these values. As an equal opportunity employer, we will never discriminate based on race, color, religion, gender identity, gender expression, sexual orientation, national origin, age, or ability.
To Apply: Please submit resume and letter of interest (PDF or Word) to Grace (HR Coordinator). Applications without both a letter of interest and resume will not be considered.

Job Type: Full-time

Pay: From $150,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Medical specialties:

• Ob/Gyn

Schedule:

• 8 hour shift

COVID-19 considerations:
Masks are required in the clinic at all times. Staff are required to be vaccinated against COVID-19.

Ability to commute/relocate:

• Boulder, CO 80301: Reliably commute or planning to relocate before starting work (Required)

Education:

• Doctorate (Required)

Experience:

• Leadership: 1 year (Required)
• Family planning: 1 year (Preferred)

License/Certification:

• Medical License (Required)

Work Location: One location