Medical Delivery Driver

StateServ is committed to the safety of our employees and has modified delivery processes to reduce risk of exposure to COVID-19 to include; driver call ahead to delivery location, proper PPE, and door deliveries.

StateServ-HospiceLink provides industry-leading DME management solutions that simplify administration to boost operational efficiencies, contain costs, enhance quality of care, and ultimately increase patient satisfaction. With our innovative technology and unmatched expertise, we provide the visibility and insights our clients need to make timely, informed decisions and drive meaningful results. We serve over 100,000 patients every day spanning all 50 states.

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• Receives a daily route and required supply list and prepares the truck for delivery by pulling stock (e.g., wheelchairs, hospital beds, bathroom aids, medical supplies, etc.), staging equipment for delivery based on the order of the route,and loading equipment on the truck.
• Reviews basic equipment operation and instructs patients and/or caregivers on the proper use and care.
• Follows the daily route to pick up and/or exchange hospice equipment. Breaks down, loads and returns equipment.
• Maintains continuous communication with the customer service team to relay a change in an order or issues with prescribed orders, position in routes, stock availability and to confirm delivery and pick up of equipment.
• Completes and maintains a driver log, vehicle check out and vehicle inspection reports.
• Responds to emergency calls and new patient orders during regular business hours and on-call rotation hours.
• Upon completion of routes, unloads and checks in returned equipment with the warehouse.
• Stocks delivery trucks with rolling stock to ensure “ready” condition for the next delivery.

Knowledge, Skills & Abilities

Education, Licensure or Certification:

• A high school diploma or equivalent is required
• A current state issued driver’s license is required and must be active and valid the last three years
• To be able to pass an (MVR) successfully going back 3 years
• Technicians between the ages of 21 and 25 must have a clean motor vehicle record (no accidents and no tickets received) and a valid driver’s license for at least three years
• One year previous delivery or warehouse experience preferred

Work Experience or Related Experience:

• Minimum of six months customer service experience is essential.
• Experience in the healthcare or medical fields is preferred.
• One year of delivery or warehouse experience preferred
• Strong customer service skills are necessary as is the ability to remain calm and compassionate during situations in which patients or caregivers may be frustrated or upset. Spanish speaking skills are desirable but not required

Physical Requirements and Demands:

• Must have the ability to lift, carry, push and pull durable medical equipment that weighs up to 80 lbs. (50%-75% of the day)

* Heavy daily local travel is required to perform delivery and pick up of equipment as described

Job Type: Full-time

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Overtime
• Weekends

Ability to Commute/Relocate:

• Austin, TX (Preferred)

Experience:

• Delivery driver experience: 1 year (Preferred)
• DME: 1 year (Preferred)

Shift Availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location:

• One location

Trucking payment:

• Hourly

Delivery Location Type:

• Residential
• Commercial

Vehicle Provided:

• Yes

This Job Is:

• Open to applicants who do not have a college diploma

Company's website:

• www.stateserv.com/career-opportunities

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No