Medical Assistant (MA)

Overview: Are you a trained Medical Assistant who is great at putting patients at ease? If you are seeking a career that matches your passion for helping patient and their families, United Health Centers is looking for someone like you! Our Medical Assistants go above and beyond, take pride in their ability to listen to our patients, and provide excellent patient care. United Health Centers is looking for someone who can communicate clearly and warmly with a diverse patient population and who has the technical skills to assist providers in their patient’s medical care. If this sounds like you, then you might be our next Medical Assistant! Responsibilities: Works closely with the Nursing Supervisor and other members of the clinic management team to:

• Provides prompt medical support; promotes a smooth patient flow; collects and records data accurately; maintains order of exam rooms, equipment and supplies
• Provides basic education and information to patients, making sure patients’ questions are answered and anxieties alleviated and interfaces with community-oriented activities and staff
• Achieves the organizational mission to provide health care access for all the members of the community. Helps make sure patients and families get the care they need when they need it.
• Consistently and openly communicates with supervisor and all staff.
• Works flexible or extended hours where necessary.
• Participates in health center in-services and meeting, listening and respecting others’ ideas.
• Abides by Rules of Confidentiality.

Qualifications: EDUCATION:

• High School graduate or GED
• Completed training program in Medical Assisting from Accredited College

LICENSE/CERTIFICATION:

• Possess a valid CPR certificate

PRIOR EXPERIENCE:

• Minimum 2 years of experience in a healthcare setting, preferably in an ambulatory care setting

SKILLS:

• Bilingual (English/Spanish)
• Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
• Customer-service oriented
• Strong computer skills
• Familiar with adult learning and general training techniques
• Positive professional insight
• Flexibility and dependability
• Demonstrated good problem-solving skills; sound judgment
• Effective leadership/supervisory skills
• Modern office practices and procedures including email
• Intermediate computer skills
• Attention to detail and excellent follow-through on work tasks
• Able to handle multiple tasks simultaneously

PHYSICAL REQUIREMENTS:

• 
  Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
• Must be able to read memos, computer screens, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn.