Medical Assistant / LPN (Northfield, MN)

Department: 62019900 Allina Health Group Northfield
Shift: Day (United States of America)
Hours: 32
Contract:
Weekend Rotation:
Job Profile Summary: The Licensed Practical Nurse (LPN) - Clinic provides support to providers in the delivery of timely, quality patient health care services in a clinic environment. The clinical service functions include initial data collection, assisting providers with rooming, check in and scheduling of appointments. The LPN also assists patients with prescription management, patient registration, answering patient concerns and maintaining outpatient medical records. May work in a team supporting multiple providers. Individuals in this role will work in an outpatient clinic setting.
Job Description:

Principle Responsibilities

• Provides patient care support and assist providers as instructed by the physician, provider or RN.
  • Administers therapies including medications, calling in provider authorized prescriptions, scheduling follow up visits (and prior authorization) or other support unique to a specialty provider.
  • Provides patient care pre/post encounter or procedure, preventative or other health information per provider or RN.
  • Collaborates with Provider and team on improving and managing quality goals.
  • May start, monitor and discontinue IVs (dependent on site needs and training).
• Rooms patients, manages patient flow and obtains adequate patient medical information/data.
  • Performs rooming and accurately measures patients’ vital signs and other measurement/indicators as necessary and records in medical record.
  • Coordinates communication of medical information and confirms information with patient when necessary and document per practice.
  • Assists patients, as necessary, to prepare for physician exam, including providing psycho-emotional support.
  • Assists in the collection, labeling and processing specimens timely/accurately.
  • Transfers and assists with patient positioning when necessary. Assists physician with procedures including preparation of medication as required/needed.
  • Organizes patient flow so physician can move efficiently from one room to the next.
  • Provides outbound calls to patients to follow up as directed which may include notifying patients of test results.
  • Accurately and completely charts information in the patient medical record.
  • May checkout and schedule follow up visits with provider or appropriate staff before patient leaves.
• Receive or initiate patient phone calls.
  • Answers phones cordially and professionally in a timely manner.
  • May confirm or reiterate patient symptom using patient's own words.
  • Arrange for appropriate appointment or forward to RN or provider for review/recommendation.
  • Documents all encounters and patient interactions accurately and completely in the electronic medical record.
  • Retrieves voicemail messages and returns patient call with provider recommendation.
• Processes physician orders.
  • Performs any clinical functions within scope of license as ordered by physician.
  • Responds promptly to patient needs and requests.
  • Reviews patient charts before the visit to ensure that test results, therapy reports etc. are available.
  • Provides appropriate instructions to patient as directed by physician.
• Cleans, prepares, organizes and re-stocks exam rooms.
  • Cleans and ensures the proper maintenance occurs for all exam rooms and sterilize instruments as trained.
  • Ensures that required teaching supplies are restocked and readily available.
  • Stocks and supplies exam rooms according to standards and patient needs.
• Other duties as assigned.

Job Requirements

• Associate's or Vocational degree from a Board of Nursing approved LPN program required
• Two years clinic LPN experience preferred and
• LPNMNBN required and
• LPNWI required if working in Wisconsin or interacting with Wisconsin patients by phone and
• BLS Tier 1 - Basic Life Support - Allina Health required within 30 Days or
• BLS Tier 1 - Basic Life Support - Multisource required upon hire

Leadership Capabilities

• See the Big Picture: Know where we are going as an organization. Use sound judgement and critical thinking to make good decisions that support our mission.
  • I know where Allina is going and how my role fits into this picture
  • I capture important lessons and share them to foster innovation
  • I am good at anticipating the implications of my decisions
  • I understand and apply the disciplines of continuous improvement
• 
  Inspire Greatness: Inspire others by connecting their purpose to the broader mission. Lead others through change and celebrate success.
  • I help my team connect to the broader mission
  • I see and fulfill my role in motivating the team around me
  • I celebrate success and help my partners see what is possible with change
  • I call out and address unexpected roadblocks or problems
• 
  Foster Learning and Growth: Role model growth, ongoing development and self-care. Empower, coach and encourage others to be at their best selves.
  • I role-model self-care and ongoing development
  • I share my knowledge and coach others to foster growth and success
  • I demonstrate enthusiasm for learning
  • I candidly advocate for the resources I need
  • I support my colleagues in their development and growth
• 
  Deliver Excellence: Set and align clear goals, measure results, and continually improve safety, quality, experience, and innovation.
  • I take ownership of outcomes and fulfillment of goals
  • I facilitate adjustments to assure positive results
  • I work with a sense of urgency, concern and determination
  • I use well-grounded approaches to create sustainable solutions repeatedly
  • I engage and foster improvements to impact safety, quality, and efficiency
• 
  Succeed Together:Connect with others authentically. Recognize the value of each individual and seek diverse points of view. Collaborate to succeed together.
  • I consider how decisions might impact my colleagues
  • I am generous in my commitment to supporting the needs of my partners
  • I respect others’ opinions, praise good work and encourage all team members to be involved
  • I seek common ground and work to create mutually beneficial outcomes

Functional Competencies

• Collaboration: Creates internal alliances outside the immediate team or department.
• Communication Skills: Advanced communication skills involving complicated topics.
• Company Knowledge: Understands how his/her role relates to others on the team and the role of the team.
• Functional Knowledge: Understands his/her discipline and good conceptualization of processes.
• Problem Solving: Uses common sense to solve routine issues.

Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently

Additional Job Description:

Will consider a Medical Assistant. If meets the following requirements:

• High School or GED required and
• Less than 2 Years of Medical Assistant experience required and
• BLS Tier 1 - Basic Life Support - Multisource required Certified by the American Heart Association or Allina BLS within 30 Days
• Certified Medical Assistant - CMA - American Association of Medical Assistants preferred applicants with less than six (6) months of Medical Assistant experience must have graduated from an accredited school with a clinical externship
• Medical Terminology preferred

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