Medical Assistant

Position Summary: WellNow Urgent Care? is here to help our patients get well. Founded as Five Star Urgent Care in 2011 by Dr. John Radford, we rebranded as WellNow Urgent Care in 2018 to better reflect our mission of offering the care you need with the convenience you crave for all non-life-threatening injuries and illnesses. With new center openings, and the acquisitions of MASH and Hometown Urgent Care, our footprint has grown to 85+ locations throughout New York, Ohio, Illinois, and Michigan. Our growth-focused model positions us as one of the fastest-growing providers of quality urgent, virtual, and occupational care – contributing to our Urgent Care Association accreditation, a designation earned by just 10% of urgent care facilities. To keep our promise of being healthcare at its most convenient, our centers are open daily for walk-ins or check-ins as early as 7 am until as late as 11pm, with 24/7 virtual care. Join our team of remarkable providers, be trained to accurately diagnose and treat a wide range of ailments, and play an integral role in encouraging our PULSE values.
We offer competitive pay and exceptional benefits that include:

• Free urgent care visits for employee and immediate family members!
• 401K plan with generous company match!
• Monthly bonus opportunity, with ability to earn up to an additional $3,600 per year!

Responsibilities:

• Responsible for taking patient history and obtain vital signs
• Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
• Perform necessary phlebotomy for collection of laboratory samples
• Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
• Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
• Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
• Schedule and coordinate necessary records for ancillary care for patients
• Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation
• Maintain confidentiality with all patient information (HIPAA)
• Ensures equipment is in working order
• Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed
• Maintains examination rooms and stocks necessary medical supplies
• Performs duties to ensure good patient flow
• Registration duties: explain to patients insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner

Minimum Education and Experience:

• Minimum high school degree or equivalent
• Completion of Certified Medical Assistant program
• Ability to identify equipment problems and correcting or notifying team leader
• Ability to apply written instructions and standardized work practices
• Ability to establish and maintain effective relationships with staff, patients, and families
• Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.
• Computer knowledge and skills, must be able to register patients on the computer in a timely manner
• Up-to-date on injections, and provide documentation, as per OSHA guidelines
• Ability to complete and maintain CPR certification

WellNow is an EOE.