Medical Assistant

Baltimore Medical System is currently offering a sign-on bonus for MAs/CMAs

Baltimore Medical System is looking for a Medical Assistant to work at one of our community health center locations. Positions are available at either Belair-Edison, Saint Agnes, Pine Heights, Middlesex, or Highlandtown (depending upon current vacancies).

The Medical Assistant (MA) is responsible for assisting physicians with patient care, performing appropriate procedures, and preparing rooms & equipment. The MA is also responsible for maintaining records and interacting in a professional, friendly manner with patients & family members, physicians, staff, and visitors. This position is also responsible for clinical process improvement and acts as a coordinator for lab and referral issues. The MA serves as a lead for process improvement teams. The MA may be required to fill some Center Service Representative responsibilities and may be cross trained to cover other positions when needed.

Courtesy, respect, friendliness, and tact are required in dealing with customers. The Medical Assistant with at least one year clinical experience and deemed fully competent may be responsible for training new medical assistants as assigned.

Hours: M,T,W,F: 7:45am-5:00pm TH: 9:45am-7pm

Essential functions:

• Escorts patients to rooms, takes history and vitals.
• Assists physicians with examinations, assists with procedures as requested. Prepares patients for procedures performed in the office.
• Cleans exam rooms and equipment, performing sterilization procedures as necessary. Keeps exam rooms properly stocked with medical supplies, forms, and other materials needed.
• Triages phone calls, documents information from patients via telephone, relays information to physicians for response. Places return calls as directed by physicians.
• Pulls patient charts for visits and files charts away after visits. Prepares patients charts prior to scheduled visits with the required forms and by gathering pertinent medical information Contacts outside medical offices and testing facilities to obtain records for visits as necessary. Prepares charts according to each physician’s individual preference.
• Schedules all tests and minor procedures and obtains pre-certification/pre-authorization for these tests and procedures as required by insurance carrier.
• Calls pharmacies to refill prescriptions under the direction of a physician and obtains authorizations for prescriptions and prescription refills as required by insurance.
• Completes all necessary documentation during visits.
• Assists in specimen collection. Labels specimens and accurately completes and submits paperwork to appropriate lab based on managed care contracts.
• Orders and maintains clinical supplies for department. Places orders as needed.
• Administers testing and injections as ordered by the physician.
• Works with the center staff to coordinate patient flow and to assure that operations are working smoothly.
• Accurately and thoroughly enters scheduling data. No shows/cancellations/add-ons are always documented. All demographics are accurate and entered properly. Insurance verification is completed for all patients.
• Provides training support for newly hired Medical Assistants.
• Teaches and demonstrates BMS standards for customer services and acts as a resource person for information on center functions and standard operating procedures.

Required: Current CPR certification from the American Heart Association or American Red Cross.

Graduate/certificate of completion from an accredited medical assistant program. A waiver for this requirement may be considered for candidates who have successfully completed a higher level of medical education (e.g., accredited LPN program, however are NOT licensed.)

Work Experience:

Required: Graduate from accredited Medical Assistant program

Preferred: Five years medical assistant experience and CMA or RMA certification.

Baltimore Medical System (BMS) is an innovative, Federally Qualified Health Center dedicated to improving the health and wellness of medically underserved communities in the Greater Baltimore area. The largest FQHC in Maryland, our mission is to improve the health in the communities we serve by providing safe, high quality, accessible and affordable health care.

We offer a variety of comprehensive services including: adult medicine, family medicine, pediatrics, ob/gyn, behavioral health, and health education through 5 community health centers and 8 school based health centers. The system has approximately 40 primary care providers and nearly 60 total providers serving 45,000 active patients. To learn more about BMS, please visit our website at www.bmsi.org.

Baltimore Medical System is an Equal Opportunity Employer