Medical Assistant Float

Job Summary:

• As a member of the care team, works to provide patient-centered care delivery.
• Provides initial preparation of patients prior to the provider’s encounter; assists providers in patient care activities, as directed; updates/documents records; relieves/assists Medical Office Assistant or Patient Service Representative as needed; orders and restocks exam rooms and office supplies as needed.

General Responsibilities

• Upholds the organizations' Mission, Values and Goals by adhering to the TidalHealth Standards of Performance.
• Participates in team-based patient-centered care delivery.
• Prepares exam rooms; assures rooms are clean, neat, and stocked.
• Preparation of patient, chief complaint, vital signs, weight, temperature, medications, past medical history.
• Assists the provider during physical exams and procedures.
• Schedules tests and referrals.
• Performs various tasks and procedures as assigned and as qualified by training or instruction.
• Inventories and orders medical/office supplies as required.
• Ensures compliance with all tracer audits, including Joint Commission, and participates in monitoring and auditing projects as assigned.
• Provides patient teaching, conveys instructions, and responds to inquiries.
• Successfully handles communications to achieve desired outcomes.
• Answers telephone and takes necessary action.
• Schedules services, verifies eligibility, and obtains authorizations and pre-certifications.
• Demonstrates a thorough knowledge of key responsibilities. Is technically adept at all facets of his/her work. Keeps abreast of trends and changes to improve quality and safety in the care of the patient.
• Interacts with all in a courteous and respectful manner, inspiring confidence by performing and communicating in a professional and ethical manner.
• Actively participates in specific projects, committees, and staff meetings as assigned.
• Fills in for MOA or PSR as necessary.
• Performs other related duties as assigned.

• Previous physician office experience preferred.
• Experience with electronic health record preferred.

• High School graduate or equivalent required.
• Graduate of an approved Medical Assistant program preferred.
• Medical Assistant certification preferred.