Medical Assistant, CMA - Tier 1, Seat #200

Company Overview:

PPG Health and SNG Dialysis are rapidly growing integrated healthcare organizations serving the Dallas- Fort Worth, Houston, San Antonio and outlying areas. Through partnerships with primary care and specialty practices, PPG & SNG serve the community with exceptional quality care and access to a wide variety of medical specialties.

Summary:

The Medical Assistant - MA, under the supervision of the Office Manager, will be responsible for performing a variety of medical assistant duties to provide excellent patient care to a range of medical needs in a multi-specialty clinic setting.

Primary Responsibilities:
Patient Scheduling

• Schedule appointments and procedures
• Manage the clinic schedule for multiple physicians and practices
• Schedule hospital admissions
• Schedule referrals as indicated by the physician and fax records as indicated.
• Print copy of daily schedule
• Record Keeping
• Scan and attach information to patients’ accounts
• Document all patient interactions is patient’s chart
• Always make a telephone encounter and add a time stamp

Patient Care

• Greet patients at front desk
• Take vital signs, patient weight, and date of birth
• Escort patients to exam room and to the front during check-out
• Update medication list, allergies, and pharmacy for each visit
• List in patient chart any particular concerns or problems they are experiencing
• Draw blood
• Assist physician
• Clean exam rooms and keep it stocked
• Answer telephone calls from patients, physicians and other facilities
• Call patients with physician responses to questions
• Review labs a minimum of three (3) times a day
• Call patients with test results, scheduled tests, procedures, or hospitalizations
• Make copies of lab results for patients to keep and mail out when requested
• Check jellybeans everyday
• Preauthorization on specialty medications
• Complete lab requisitions
• Enter all new patient packet information into ECW
• Ensure patient has current labs. manually inputs into ECW if labs are from another physician
• Creates a STAT lab order, if required
• Sends new or refill medications to pharmacy
• Sets up direct hospital admission, if ordered

Medications

• Strong background working with prescription medications

• Obtain UA testing for controlled substance medications
• ESCRIBE pharmacy to order new prescription medications or fax if not equipped with eprescribe.
• Check with patient to verify if 30 days or 90 days is needed and at which pharmacy
• Refill patient prescriptions as directed by the physician
• Obtain authorization from physician to refill restricted medications
• Phone patient to advise them of new medications ordered by physician

Physician Assisting

• Obtain most current lab values with eGFR and procedure test results for physician to review
• Retrieve reports from hospitals and other physicians
• Give telephone messages, mail, and documents for physician to sign at each clinic
• Page physicians as necessary
• Other duties as assigned by manager/supervisor

Skills / Requirements:

• Intermediate skills on Windows based operating system and Microsoft Office (MS Word, Excel, PowerPoint).
• Familiar with Medical Manager software- E-Clinical Works (ECW)10 keyTyping – minimum of 50 wpm
• Knowledge of all business machines including fax, copier, and printers.

Special Skills and Abilities:

• Ability to perform multitask in a fast paced environment.
• Excellent written and verbal communication skills.
• Ability to work with variety of personalities and work philosophies and adapt as needed to changing environment.
• Ability to draw blood and give injections
• Ability to work well with patients in a professional, compassionate manner

Required experience:

• Technical/Professional -MA Certificate: 1 year
• License/Certification Medical Asst.: 1 year