Meat Cutter - Back Up

Job Title: Meat Cutter – Back-Up
Department: Meat and Seafood
Job Region: Oregon / SW Washington
Reports-To: Meat and Seafood Manager
Exemption Status (typically): Non-Exempt
Requirements: As a retail grocer, we operate 7 days/week and 365 days/year. Our in-store positions are likely to include evening and weekend shifts per the needs of the business. Valid Food Handler’s card and ServSafe certification.

About us: New Seasons Market began in 2000 when three families got together to open a neighborhood market, a place where local communities can come together to connect with where their food comes from. A friendly, inviting place that honors its region’s farmers, ranchers, growers and makers—helping them prosper for generations to come. Over the years, our community has grown, but our goal is still the same: to build community through good food.

About the role: Assists Lead Meat Cutter in the processing of all cuts of beef, lamb and pork products and is responsible for ordering and maintaining production schedule. Provides exceptional customer service and contributes to a positive and collaborative team environment.

General Requirements:

• Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.
• Demonstrates ability to manage own time and models a flexible work style. Shifts tasks as priorities and circumstances change based on needs and conditions of department.
• Represents company values. Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
• Gives and receives feedback in a constructive manner demonstrating company Speak Up culture. Responds to feedback in order to improve performance.
• Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
• Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.

Position Responsibilities:

• Wraps, weighs and prices meat and seafood products according to department policy, dating and government regulations in regards to tare weights and COOL Act.
• Works with Lead Meat Cutter to ensure all meat and seafood items are cut, trimmed, and processed in accordance to company standards.
• Fills in and supports cutting, ordering, inventory and other work as needed in the absence of the Lead Meat Cutter.
• Supports in the ordering of meat products according to anticipated sales and seasonal needs. Maintains appropriate inventory levels to achieve sales and margin goals. Maintains professional vendor relationships.
• Stocks, rotates and faces cases. Adheres to Merch standards, category schematics, quality and expiration dates.
• Maintains awareness of industry trends, current ads, promotions, holidays and events. Plans for weekly ads, events and holidays using tools and reports. Works with Meat and Seafood Manager to understand and respond to specific location trends.
• Partners with Lead Meat Cutter to assess and adjust production needs based on sales and production schedule. Maintains production levels and updates production guide.
• Partners with department management team to maintain excellent department conditions, including appearance, cleanliness, signage, staffing and service levels.
• Receives and unloads merchandise; checks quality, count for accuracy and condition. Communicates any issues to management and merchandising team.
• Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
• Demonstrates familiarity with products in department, including terminology, cuts, recommended product uses, vendor/supplier information and product labelling, with ability to continue learning.
• Adheres to department compliance with company organic standards.
• Completes customer special orders thoroughly and provides follow-through as needed.
• Maintains accurate pricing and signage that meet merchandising standards.
• Follows company procedures for processing invoices, transfers and credits.
• Handles damaged and spoiled product according to company policy.
• Maintains the organization, rotation and cleanliness of back stock areas.
• May participate in other activities, such as inventories, scheduling and performance reviews.
• Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.
• Tools and Equipment Used (not all inclusive): This position may be required to use the following tools and equipment: baler, hand truck, POS, industrial kitchen equipment (i.e. blast chiller, grill, knives/blades, oven, grills, scales, etc.), basic housekeeping / janitorial and standard office equipment.
• This position works at a Heavy level. Required frequently and up to continuously to be on feet with a mix of standing and walking throughout shift. Sitting seldom required. Up to occasionally, dependent on location, required to climb stairs, step stool and /or ladders.
• Continuously required to: lift and carry 1-20 pounds; use arms, hands and wrists; grasping/squeezing; reach at/above shoulder; reach below shoulder
• Frequently required to: lift and carry 21-50 pounds; bend/stoop; twist; push and/or pull 1-80 pounds
• Performs other tasks and duties as assigned.

This job description is not meant to be an all-inclusive list of duties, responsibilities and requirements, but constitutes a general definition of the position's scope and function within our company. New Seasons Market / New Leaf Community Markers reserves the right to amend and change duties, responsibilities, and requirements to meet changing industry or business needs as necessary.

What you Bring as a Candidate:

• Previous customer service, food service, retail or grocery experience preferred.
• Knowledge of retail Meat and Seafood departments preferred, however butcher shop or meat fabrication industry experience acceptable.
• Prior meat cutting / fabrication experience required.
• Previous supervisory experience preferred.

Physical and Environmental Work Space: Work occurs in a grocery store environment which includes surfaces that can be wet and slippery, moderate noise level, and temperature extremes in controlled environments in the cooler and freezer, and depending on location, working outside in all temperatures. There may be exposure to certain allergens and / or chemicals. In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will make reasonable accommodations to qualified applicants and employees with disabilities.