Manager Loyalty Finance

Albertsons Companies is one of the largest food and drug retailers with 2,300+ stores. The Albertsons Companies family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit, and friendliness of our people, we have locations across the U.S.

The Loyalty Department has an opening for a Loyalty Finance Manager. This position is located in Pleasanton, California. However, with the current COVID-19 pandemic, remote work during Pacific Time hours is the current standard.

Position Purpose

In this role you will be responsible for helping to grow loyalty with Albertsons Companies shoppers utilizing data. The goal is to give our shoppers a reason to continue shopping with us over a competitor, as well as incentivize them to add more items to their grocery basket. We reward our shoppers through the non-digital Gas Rewards program and digital Grocery Rewards program, while driving incremental shopping behavior through digital coupons in our just for U program. Data is at the center of all decisions made to improve these three loyalty programs. The team specializes in deep-diving customer level behavior, aggregating results in a report, and sharing insights with stakeholders including executives, internal teams, CPGs, and external partners. This position is mainly focused around reporting loyalty dollars spent to each stakeholder, and forecasting upcoming loyalty dollars in the next week/period/quarter/year.

An ideal candidate will have strong organizational, time management and prioritization skills. They will contribute right away and have a healthy mix of long-term projects, short-term projects, ad-hoc tasks, and quick-turn requests. They have good presentation skills with the ability to simplify and summarize work and are reliable when it comes to meeting deadlines.

Key Responsibilities include, but are not limited to:

• Design and produce recurring loyalty reporting and analytics primarily focused on forecasting and budget.
• Streamline recurring reporting to reduce the amount of time spent manually running reports.
• Provide reporting on markdowns accumulated to provide for accounting and to collect appropriate funding.
• Interface with a wide variety of internal and external stakeholders to set expectations and satisfy business needs.
• Perform quantitative and qualitative analyses to support strategic projects and initiatives.
• Take the lead on ad hoc analytics requests as they come in from various stakeholders.

Qualifications:

• 5+ years work experience in a related field.
• Bachelor's degree in Marketing, Economics, Business, Math, or Statistics; MBA plus.
• Excellent project management, analytical and problem-solving skills.
• Strong interpersonal and team interaction skills. Highly collaborative.
• Strong detail orientation. High degree of initiative and results orientation.
• Proficiency in SQL required.
• Proficient in MS Office Suite, modeling, data manipulation tools, and relational databases.
• Experience with Python and/or R, relational databases, and Visual Basic a plus.
• Experience with Data Visualization tools (Power BI or a similar tool) strongly preferred.
• Experience with CPG, Marketing, Rewards Programs or Retail Category Management a plus.

About us

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.

Albertsons Culture Principles

• Compassion: We always treat each other with kindness and respect
• Team: We always support and recognize each other
• Inclusive: We always value everyone's perspective
• Learning: We always strive to grow and develop ourselves and others
• Competitive: We always act with integrity to win over the customer
• Ownership: We always take actions to drive our success

Physical Environment:

• Work may be performed in a temperature-controlled environment.
• Must sit, stand, or walk for extended periods of time.
• May spend long periods of time at desk or computer terminal.
• Will use keyboards, telephone, and other office equipment during the course of normal workday.
• Stooping, bending, twisting, and reaching may be required in completion of job duties.
• Work day is fast paced; some evening and weekend work may be required.

How to Apply: Interested candidates are encouraged to submit a resume by visiting https://www.albertsonscompanies.com/careers/en/home.html

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each employee is both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. A diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.

The Albertsons Companies policy is to provide employment, training, compensation, promotion, and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, national origin, sex, age, disability, veteran status, medical condition, marital status, or any other legally protected status.

We support a drug-free workplace - some positions require applicants offered a position to pass a pre-employment drug test before they are hired.

AN EQUAL OPPORTUNITY EMPLOYER