Manager, Individual Giving

ESSENTIAL DUTIES AND RESPONSIBILITIES

Fundraising

• Identify, cultivate, solicit, and steward gift prospects. Provide strategic leadership to Development Team in designing and implementing Giving Hope Society (legacy giving program) and a monthly giving program needed to sustain major gift support.
• Manage a large portfolio of prospects with the potential of raising major gifts. Solicit and close gifts at all levels.
• Work with Executive Program Director of Development & Fundraising and Marketing & Communications Manager to prepare written proposals, informational, and other materials needed to secure major gifts.
• In consultation with the Executive Program Director of Development & Fundraising, annually establish personal goals, objectives, and strategies for major gift fundraising, and regularly assess progress toward goals.
• Work with Marketing & Communications Manager to execute digital fundraising campaigns and strategies.
• Work with Community Outreach Team Lead in Maryland and Community Outreach Coordinator in North Carolina to develop and execute strategies for converting volunteers into donors.

Discovery

• Proactively reach out to qualify leads through cold calls and emails, making 15 substantial contacts per week and an average of 1-2 visits per week. Solicit individual prospective donors, when appropriate, and qualify major gift prospects to proactively cultivate for additional future gifts.
• Lead and create, in collaboration with Development staff and volunteers, strategic “discovery” activities including, but not limited, to virtual and in-person program tours for prospective donors. Activities for the portfolio will allow for prospect qualification and follow-up solicitation.
• Serve as a qualification officer for new leads for major gift prospects (1,000+) and planned gifts from research, prospect tracking tools, and donor database. Work in partnership with Executive Director of Development & Fundraising to build relationships to close major gifts.
• Professionally and clearly articulate VOACC’s vision and funding priorities verbally and in writing to prospects and donors.
• Responsible for prospect/donor call coordination and briefing materials associated with activities for potential major donors.
• Responsible for core fundraising metrics including early prospect outreach (cold calling), face-to-face visits, identification of new prospects, growth in cumulative giving, dollars raised, and donors secured.
• Work with Fundraising Administrator to track and report fundraising metrics to Executive Director of Development & Fundraising.
• Ensure proper stewardship and recognition of donors in portfolio.

EFFECT ON END RESULT

• This position is responsible for strategies and execution of all individual donors, from Tier III (direct mail and donors giving up to $499), Tier II mid-level donors (giving $500-$999) and Tier I high-level donors (giving $1,000+). They manage a portfolio of mid-level & major donors. (5-year plan would include raising Tier I to $5,000, Tier II to $2,500-4,999 Tier III up to $2,499).
  
• Work with the Executive Program Director of Development & Fundraising and Fundraising Administrator to identify, cultivate, and solicit major gifts in support of VOACC’s priorities.

• Work to qualify, cultivate, and solicit prospective donors and build through research a donor pipeline. This portion of the position will focus on a significant volume of cold-calls and proactive outreach to secure virtual and face-to-face qualification visits, and ultimately solicit individual prospects for gifts.
• Manage the work of our Maryland-based Fundraising Administrator to ensure proper execution of gift entry, donor data management, reporting, event registration and gift acknowledgement.

PHYSICAL REQUIREMENTS

• The ability to safely operate a motor vehicle to transport oneself and/or equipment as necessary
  • The physical ability to travel to assigned locations, stand, sit, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities and operate office equipment.
  • Move and lift objects up to 30 pounds such as computers, monitors, files, etc.
  • Operate office equipment requiring continuous or repetitive hand/arm movements.
  • The ability to remain in a sitting position for extended periods of time.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Bachelor’s Degree in Marketing or related field required. Masters a plus not required.
• 3-5 years of related experience and demonstrated success in donor identification, cultivation, and stewardship.
• Documented success in personally implementing sophisticated, multi-year cultivation strategies that use a relationship-building and moves management approach leading to successful gift closure.
• Ability to initiate and build relationships with prospective individual donors and interact via telephone, online video conferencing and in-person.
• Ability to work both independently and collaboratively, with a talent for building strong and productive relationships across constituencies.
• Excellent organizational, interpersonal, and networking skills with individuals and large groups.
• Self-motivation and discipline to regularly set and exceed work goals.
• Excellent organizational, interpersonal, and networking skills with individuals and large groups.
• Ability to multi-task and work in a high project-volume environment.
• Ability to maintain highly sensitive and confidential donor information.
• Ability to maintain a high level of poise and professionalism in all circumstances.
• Ability to travel when necessary to engage and solicit prospects.
• Working knowledge of Microsoft Office Suite and comfortable working in Blackbaud Raiser’s Edge or similar donor/prospect computer data base systems.
• Strong written and verbal communication skills
• Experience with traditional and digital fundraising preferred
• Experience working for a nonprofit preferred
• Experience working with a human services organization preferred
• Experience with Blackbaud Raiser’s Edge or similar donor management software preferred
• Experience with Luminate or similar email marketing software preferred
• Skills in graphic design and web content management a plus
• Bilingual in any language a plus