Manager, End User Computing Subject Matter Expert Solution Engineering - Opportunity For Working Remotely New York, NY

Job Description

The opportunity has arisen for a Manager of the End User Computing (EUC) Subject Matter Expert (SME) Solution Engineers. A VMware SME is a deeply technical resource focused on a specific set of technologies who can help customers architect technical outcomes (both pre and post sales) and technical articulate our solutions. The successful candidate will ensure the day-to-day functioning, management, motivation, recruitment, scheduling and training of the EUC SME Solutions Engineering team. The candidate should be able to manage a broad ecosystem of resources (both technical and people) to drive customer success as well as financial performance. The EUC SME Solution Engineering Manager must be able to hire, motivate, develop, mentor and retain the highest quality SME Solution Engineers who are capable of developing and delivering VMware's End User Computing initiatives.

Responsibilities:

• Manage an EUC Subject Matter Expert (SME) Solution Engineering team including hiring, compensation plans, performance reviews, team/individual goal setting and professional development

• Partner with EUC SE Managers, PSO, EUC BU Engineering and Customer Success across Americas to support customer pipeline through successful technical validation on customer engagements

• Build domain expertise with the subject matter expert team to share knowledge and best practices across Access, WS1 Unified Management and Horizon

• Work collaboratively with Product Management and Engineering during the development, launch and continuing refinement of VMware End User Computing products

• Tracking and documentation via Gateau (Jira) of all team activities and participation in escalations and prioritization of customer/feature requests across all EUC stakeholders. This will include technical blockers to sales and adoption blockers.

Requirements:

• Significant management experience with proven success building & managing a world-class systems engineering or architect teams

• Ideally experience of working for a major End User Computing hardware or software vendor.

• Preferably experience in technology related work as an Enterprise End User Computing Architect, Solutions Engineer or Consultant

• Knowledge and understanding of VMware SASE go to market with respect to Zero Trust, Security. This should include Network security and principles of SDN. (Software Defined Networking)

• Proven track record of selling services as part of a solution

• Must have excellent interpersonal, verbal and written communication skills and possess strong leadership and troubleshooting abilities.

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Category : Sales
Subcategory: Systems Engineering
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2021-09-07

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.