Manager, Clinical Laboratory Quality

Hours: Monday to Friday 9:00 AM to 5:00 PM

Job Description

Manages all quality control, quality assurance and clinical trials activities in the quality management department. Assists in monitoring and documenting quality improvement activities for organization laboratories. Ensures staffing, materials and equipment needs are fulfilled.

Job Responsibility

• Provides leadership to Clinical Laboratory Quality team members and supervisors by communicating and guiding toward achieving department objectives.
• Develops, communicates, and builds consensus for goals in alignment with the health system.
• Manages the daily activities, and monitors the daily workflow in the quality management department.
• Follows up on all quality assurance/quality management and clinical trials issues; represents the quality management department to various committees and submits required reports.
• Supervises staff; hires, trains, disciplines, and supervises staff in collaboration with the leadership; evaluates performance and ensures appraisals are completed on a timely basis.
• Ensures appropriate coverage at all times and approves employee schedules including vacations; ensures staff is continually trained and kept abreast of latest technology.
• Manages all quality control files; coordinates various activities for the testing program for laboratories; coordinates the ordering for quality control materials; evaluates quality control outcomes; reviews and evaluates various quality control reports; makes recommendations and provides reports, as requested.
• Manages the health system-wide Specimen Correlation Program.
• Provides reports to the health system-wide Methods committee.
• Collaboratively coordinates all laboratory Performance Improvement activities the health system-wide.
• Assists in developing PI plans and Quality monitors.
• Provides guidance to the Quality Management staff in preparing PI reports.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Bachelor's Degree required, or equivalent combination of education and related experience.
• Current License to practice as a Clinical Laboratory Technologist in New York State required, plus specialized certifications as needed.
• 6 years of technical experience and 2-5 years of leadership / management experience, required.