LPN Intake Coordinator - Hospice

Our Company: AT Home Care & Hospice Overview: Our Hospice Intake Coordinators are the heart of our organization who support patients by maintaining a seamless transition of the patient intake process from initial referral contact to admission. Take this chance to make a meaningful impact with your career today!
Our comprehensive benefits include:

• Medical and dental benefits
• Short- and long-term disability
• Life insurance
• Paid time off
• 401(k) program
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Vendor discounts

Responsibilities:

• Complete the intake process from initial referral contact to hospice admission
• Provide direct oversight of patient education and preparation for hospice, plan of care initiation, and coordination of care with multiple service providers
• Utilize clinical knowledge to triage incoming referrals to determine necessity of timeline initiation of care
• Communicate directly with patients and families to ensure acceptance of services and coordinate the insurance verification and authorization processes
• Document pertinent information regarding the patient’s demographics, medical condition, medications and treatments, and service being requested
• Communicate hospice criteria to referral sources and serve as a resource for hospice criteria and alternatives to internal and external customers
• Ensure face-to-face visit has been arranged if needed
• Report problems of a clinical nature to the Director of Clinical Operations or Clinical Supervisor as appropriate
• Establish and maintain positive working relationships with current and potential referral sources
• Ensure compliance with all state and federal legal and regulatory requirements
• Additional responsibilities as assigned

Qualifications:

• Registered Nurse or Licensed Practical Nurse with current licensure to practice in state of operation
• 2 years healthcare experience, hospice experience preferred
• Working knowledge of insurance reimbursement guidelines
• Commitment to clinical and documentation excellence

About our Line of Business: At AT Home Care & Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice and home health services, thoughtfully tailored to the individual needs of patients and families. As part of the BrightSpring Health Services family of brands, AT Home Care & Hospice is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have some of the best and brightest individuals in the health care industry on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information about AT Home Care & Hospice, please visit www.athomecareandhospice.com. Follow us on Facebook.