Logistics Manager

Date: May 31, 2022

Location: Smyrna, TN (Tennessee), US

Company: franke

In this role, you will contribute by:

SUMMARY
Responsible for directing the day-to-day activities of the Centralized Logistics Department. Logistics will advance the current logistics programs, increase service to our customers, decrease cost, and improve simplicity. Ensures timely and accurate delivery of goods. Responsible for designing and implementing improved process or operational policies.

ESSENTIAL DUTIES AND RESPONSIBILITES

• Managing all aspects of the Centralized Logistics Department (multiple Franke North America business units) to include but not limited to freight quoting, problem solving, freight auditing (internal and external), freight payment, claims processing, drop ship processing, data entry of non-Connect Ship orders, shipped not invoiced monitoring, and international shipping coordination
• Directing month end freight accrual
• Directing a proactive tracking system
• Overseeing freight routings for all shipping locations
• Pulling, processing, and/or reviewing daily reports as necessary
• Coordinating and assisting with the appropriate departments(s) and/or person(s) to ensure customer requests and/or needs are met
• Directing and implementing strategic plans to accommodate corporate goals
• Implementing standards, policies, and procedures in the logistics department that align with department and corporate goals
• Developing and maintaining SOP’s for the Logistics Department
• Overseeing Hazmat/Dangerous Goods compliance, training, procedures, and implementation of changes
• Coordinating U.S. Customs clearance for international shipments
• Overseeing full truck and less than truckload scheduling to reduce cost and improve service
• Improving the collection, reporting, and distribution of shipping data
• Coordinates, with Human Resources, all aspects of employee relations including but not limited to, employee interviewing, hiring, coaching, counseling, disciplinary action, complaints, scheduling, training and development, etc.
• Reliable attendance is a must
• Other duties as assigned

We are looking for: KNOWLEDGE, SKILLS AND ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Management — Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
• Customer Service — Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Safety and Security — Knowledge of relevant equipment, policies, procedures, regulations, and strategies to promote a safe environment.
• Transportation — Knowledge of principles and methods for moving goods by air, rail, sea, or road, including the relative costs and benefits.
• Intermediate Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Intermediate Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Intermediate Reasoning Skills - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills – MS Word, MS Excel, PBS, Connectship

EDUCATION and/or EXPERIENCE

• BS/BA Degree (Experience may substitute for education)
• 5 yrs. Experience in Import/Export

SUPERVISORY RESPONSIBILITIES

• Directly supervises staff

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Subject to inside environmental conditions: Protection from weather conditions

What we offer you:

We offer a competitive salary (including bonus potential), a rich benefits package including health, vision, dental, 401k match, paid PTO, on-site clinic, on-site fitness center and much more.

About Franke

Franke is a world leading provider of products and solutions for residential kitchens, professional foodservice and coffee preparation established in 40 countries. At Franke, we want to make everything we do wonderful - from what we manufacture and design, to the way we deal with our partners, customers and each other.

Franke Foodservice Systems is the world’s leading provider of kitchen equipment, supplies and a broad range of services for leading restaurant chains. Serve up wonderful moments with our foodservice Systems.

Important information to all Search Companies and Recruitment Consultants
Franke Group does not accept unsolicited assistance from search companies for employment opportunities. All CVs / resumes submitted by search companies to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.