Logistics Coordinator

Zuri, a fast-growing home furnishings retailer, is looking for a highly motivated and dependable 'self-starter' with an administrative and/or logistics background to fill a multifaceted position critical to the daily operations of our business, which is located in the Dallas Galleria area. Responsibilities are organized under three main categories:

RESPONSIBILITIES:

• Answering inbound customer calls, improving customer satisfaction and driving repeat business by working with our customers to make sure the delivery experience is the best it can be
• Making outbound phone calls to schedule or confirm delivery appointments and coordinate all orders outside of Dallas/Fort Worth
• Monitor order management systems to ensure that all late orders and orders with issues are processed as quickly as possible
• Respond and trouble shoot customer issues in an orderly and professional manner, creating a great experience for our customers
• Look at issues analytically, find a solution and see it through to the end, to bring the best experience for our customers
• Follow up with Vendors on Order confirmation
• Maintaining daily the Delivery & Customer Pick-up Coordination log
• Freight logistics management
• Calling customers after delivery to ensure they are 100% satisfied
• Provide support for the Logistics team
• Database Management
• Invoice Data Entry
• Other Duties Associated with the Daily Operations of the Business

We offer benefits and perks! There is also the opportunity to earn tremendous sales commissions and move up within the organization quickly.

QUALIFICATIONS:

• The ideal candidate must possess high attention to detail
• Candidate must have extremely strong computer skills
• Great attitude and communication skills
• 1-2 Years related work experience
• Experienced working with LTL, freight and shipping logistics
• Excellent organizational skills
• Excellent written and oral communication skills
• Working Knowledge of MS Office Professional suite, particularly Excel, Word, Outlook
• Ability to work weekend and holiday hours (as necessary)

Pay, Benefits & Perks:

• This is a full time, non-exempt position
• Opportunities for growth
• Flexible hours and work schedule
• Health and Dental Coverage
• Gym membership reimbursements
• PTO and Paid Holidays
• Maternity support & generous time off as needed
• Annual educational scholarships
• Fun, casual workplace
• Free coffee and fully stocked drink fridge

Applications are only accepted on our website. Please do not call or email.

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