Loan Servicing Specialist (Commercial/Business Lending)

Grow with a Leader in Small Business Lending!

21st Century Bank, a leading MN SBA Preferred Lender and an active community partner for over 100 years, has an excellent opportunity for an experienced FT Loan Servicing Specialist to join our Loan Servicing Team in our new location in Roseville.

This vital role supports the work of our commercial lending team and is responsible for (but not limited to) the following job duties:

• Administer the loan booking process on the core system for new loans and modifications.
• Conduct new loan audits in a timely manner.
• Proactively file, monitor, and maintain collateral to ensure the bank’s security interest is properly recorded.
• Monitor and maintain the post-closing document list in conjunction with Portfolio Managers to ensure timely receipt of outstanding items.
• Order UCC searches, flood certificates, and other due diligence items as requested.
• Manage internal and external requests for loan payments, loan advances, construction draw disbursements, and wire transfers in accordance with bank policies and procedures.
• Manage paid loan processing, including loan payoffs and collateral releases in accordance with bank policies and procedures.
• Assist internal and external clients, including Lenders, Portfolio Managers, and outside agencies by performing a variety of customer service activities including responding to phone and email requests, researching discrepancies, and resolving issues.
• Manage and maintain participation loan portfolio, loan general ledger accounts, flood-related compliance audits & logs, Letters of Credit log, and other daily, monthly, or quarterly reports as assigned.
• Manage and monitor collateral insurance tracking.
• Other projects and responsibilities as assigned.
• Hours vary between 7:00 am and 6:00 pm but must be able to work until 5:00 pm on a consistent basis to help manage customer requests.

Successful candidates will have:

• Minimum of two years of Commercial and/or SBA loan administration and documentation experience.
• Jack Henry and LaserPro software experience preferred.
• Demonstrated proficient oral and written communication skills.
• High attention to detail, with strong analytical and problem-solving skills, plus a working knowledge of rules, regulations, and policies relating to loan operations.
• Excellent organizational skills with the ability to prioritize multiple tasks while delivering quality results.
• Ability to work effectively with limited supervision under tight deadlines, ambiguity, shifting priorities, and rapid change.
• High School Diploma, GED, or equivalent experience required. College degree preferred

About Us: At 21st Century Bank we know what it takes for businesses to survive, thrive, and prosper in today’s market. Even with the fast pace of today’s world, our customers want personal service. At 21st Century Bank we don’t just sell products, we work to provide solutions that respond to our customer’s unique business and personal banking needs.

We are large enough to offer diverse financial solutions to our customers, yet small enough to deliver that one-to-one service and customer satisfaction commitment. We offer our team members a fast-paced environment and a chance to expand their skills and experience.

This opportunity is Full-time, Day hours Monday – Friday. Office location: 2335 Highway 36 W, Roseville, MN.

To Apply: Please submit your cover letter, resume, and salary requirements.

Job Type: Full-time

Pay: $0.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
Adjusting on-site and work at home options - in conjunction with MN State Guidelines.

Education:

• High school or equivalent (Preferred)

Experience:

• commercial loan processing: 2 years (Preferred)
• Loan processing: 2 years (Preferred)
• Documentation review: 1 year (Preferred)
• banking: 1 year (Preferred)

Shift Availability:

• Day Shift (Preferred)

Work Location:

• One location

Company's website:

• www.21stcb.com

Company's Facebook page:

• https://www.facebook.com/21stcbmpls

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• Temporarily due to COVID-19

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place