Loan Servicing Compliance Auditor

Industry leading 37-year-old Loan Servicing company (not a loan originator) seeking demonstrated leaders to join FCI’s dedicated team of long-term mortgage professionals. Willing to pay top dollar for a proven Loan Servicing Specialist. If you are interested in long term employment with a superior Benefits Package that includes 100% employer paid medical, dental, disability, vision, death benefit, fully vested matching 401K, observance of all federal holidays, with flex schedule available, then please apply now.

POSITION SUMMARY:

The Loan Servicing Compliance Auditor will primarily be responsible for, but not limited to, the review and assessment of various loan servicing activities to confirm company policies, procedures, and processes are adhered to. In addition, this position will be accountable to ensure such activities are following all State, Federal, and regulatory guidelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Examine loan documents to verify loan terms are entered accurately into servicing system
• Review loan terms to determine compliance status with State or Federal statutory guidelines
• Analyze loan servicing functions (Loss Mit, Disputes, Correspondence, Payoff Demands, etc.) to determine compliance status with State and Federal statutory rules
• Scrutinize phone communications and provide unbiased grading based on established internal standards
• Clearly and concisely communicate audit findings to appropriate department members

EDUCATION AND SKILLS:

• High School diploma
• Minimum two years mortgage servicing experience
• Working Knowledge of CFPB, RESPA, TILA and FDCPA
• General understanding and exposure to loan documents
• Bilingual (Spanish)
• Outstanding time management skills
• Proficient MS Office skills (Excel, Word and Outlook)
• Excellent verbal and written communication skills
• Strong interpersonal and listening skills
• Superb organizational skills and superior attention to detail
• Ability to work well under pressure in a fast-paced environment
• Capacity to prioritize and manage multiple responsibilities

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Company's website:

• trustfci.com

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place