Loan Ops Specialist I - Notes Receivable

Overview: Company Overview:
Truth in Texas Banking. That’s what we’re about. Founded in 2010, we are one of the ten largest banks headquartered in the state of Texas. We became a publicly traded company in 2014 and in 2020 we were listed on Fortune’s 100 Fastest Growing Companies. Headquartered in Dallas, Texas, we’ve built a bank forever rooted in truth, transparency, and uncompromising integrity.

We know our strongest asset is the passion, authenticity, and talent of our people. We focus on the growth and development of each team member to unlock potential to “Be Your True Self.” Our “True You” culture is made up of five pillars:

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Be Mindful

• Be Healthy
• Be Better
• Be Prosperous
• Be Faithful

With this as our foundation, we’ve built a bank of people who are transparent, tell the truth, and act with integrity. We unite together in common purpose - caring deeply for our clients and communities, communicating openly with each other, and treating everyone with respect. Visit our website at www.VeritexBank.com and come see how we’re bringing truth and transparency to Texas banking.

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Job Summary: *
At Veritex, our Loan Operations keeps our engine running. These professionals make a positive difference in our customer’s lives every single day. We’re seeking a professional to join our team of talented and hard-working Loan Operation Specialists. Under the guidance and direction of the Loan Operations Manager, this professional will perform loan scanning of various loans and credit documents into the bank’s core system and will ensure the efficient operation of the area in accordance with established Bank policies and procedures.

If you are a detail-oriented and driven professional who possesses a servant heart, we’d love to speak with you.
Responsibilities: Responsibilities and Duties:

• Performs all duties pertaining to Commercial, Consumer, Mortgage, and Installment Loans.
• Adherences to all regulatory compliance.
• Acts as a resource in responding to inquiries and resolving problems for Loan Officers and customers.
• Proactively identifies issues or needed changes, recommends resolution, and participates in quality improvement efforts.
• Provides prompt, courteous and excellent service to internal and external customers at all times.
• Actively cooperate and interact with other departments to advance the overall interests of the bank.
• Maintains educational and professional expertise through attendance at job related seminars, trainings, conferences and workshops.
• Assists other operational support areas in the completion of their duties in times of unusual activity or as directed by management.
• Contributes to the effort of the Bank by performing other duties as assigned.
• Scan closed loans into the system
• Scan documents into the system that are received post-closing as well as other types of documents.
• Review documents after they are scanned to ensure accuracy
• Build loan file and credit files for storage and coordinate archiving the files
• File perfection documents into the collateral file
• Resolves any loan exceptions or corrections
• Integrity, discretion, and respect for confidential information are essential.
• Answers any customer calls and maintains high level of customer service.
• Escalates questionable transactions and recurring issues to management in a clear and timely manner.
• Continual communication with Loan Operations Lead regarding issues, progress, and ideas for improvements.
• Maintains compliance with all banking laws, acts, regulations and bank policies and procedures.
• Any other duties and/or projects as assigned by management.

Qualifications: Job Skills and Qualifications:

• A minimum of one year’s experience working in a Loan Department scanning loan files and credit files or working with loan documentation.
• Must have previous experience and knowledge of loan documentation and credit file documentation to insure files are scanned correctly
• Must have the ability to identify attorney prepared loan document types to insure proper scanning.
• Ability to follow directions in a timely and accurate manner
• Common sense, sound judgment, and strong attention to detail
• Proficient with Excel and Word
• Strong time management, ability to prioritize, and a strong sense of urgency
• Pleasant telephone skills and courteous manner a must
• High school graduate or equivalent

No agencies or third parties please.
Work environment and Physical demands:
The employee will occasionally lift and/or move up to 25 pounds. The employee will regularly sit; talk; hear; and use hands to finger, handle or feel. The employee will occasionally stand; walk; reach with hands and arms; climb and balance; and stoop, kneel, crouch, or crawl. Special vision requirements include close, distant, and peripheral vision; depth perception; and the ability to adjust focus. The noise level in the work environment is usually moderate. The work environment and physical demands are those of a standard office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Disclaimer
This job description is not an inclusive list of all duties and responsibilities of the position. Incumbents will be required to follow any other job- related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Veritex Bank reserves the right to amend and change responsibilities to meet business and organizational needs.

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This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Veritex Community Bank is an equal opportunity employer. Veritex Community Bank Corporate Human Resources, Dallas, Texas._

Location: 12750 Merit Dr.,Suite 1300, Dallas, TX 75251

Job Type: Full-time