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Loan Administration Job In The Federal Home Loan Bank Of Chicago

Loan Administration Associate

  • Full-Time
  • Chicago, IL
  • The Federal Home Loan Bank Of Chicago
  • Posted 2 years ago – Accepting applications
Job Description
Join the FHLBC team!

At the Federal Home Loan Bank of Chicago, employees come first - that’s why we offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees.

  • Medical, dental and vision insurance
  • Retirement program (401k and Pension)
  • Generous PTO plan
  • 11 paid holidays per year
  • Hybrid working model (effective February 22, 2022)
  • Casual dress code

Manage and support vendor relationships, members and PFI’s in addition to other areas of the Bank (Treasury, Banking Operations, Legal, or Credit).

Essential Duties and Responsibilities

  • Responsible for processing transactions and reconciliations
  • Act as liaison or customer support for customers with issues or inquiries
  • Charged with the resolution of issues appropriate to the position’s level of expertise
  • Will be expected to escalate issues/inquiries outside of the position’s level of expertise to appropriate parties within the Bank
  • Execute periodic (weekly, monthly, and quarterly) reports on status tracking and exceptions
  • Cross-train and develop skills in other areas of department where needed
  • May be called upon to back up functions in other areas of department when needed
  • Other duties as assigned

Requirements

  • Bachelors Degree
  • MS Office product (notably Outlook, Word, Excel, and Access) knowledge.
  • 0-2 years of relevant experience in a mortgage or banking environment
  • Prior customer service experience a plus

Knowledge, Skills, Abilities, and Behaviors Required

  • Solid customer service orientation
  • Must have good communication (verbal, written, and listening) skills
  • Ability to learn and grasp system/technical concepts quickly
  • Strong problem solving skills
  • A high level of integrity and dependability are necessary to perform this role
  • Strong attention to detail

FHLBank Chicago Maintains a Safe Work Environment With A Mandatory Vaccination Policy For All Employees.

We are committed to providing a safe work environment for all our employees. The FHLBank Chicago requires all employees, except those who may require accommodations under federal or state civil rights laws, to be fully vaccinated.

#LI-Hybrid

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