Lift Maintenance Technician Level III

POSITION SUMMARY: Ensures the safety of all persons riding Yellowstone Club lifts; Assist in training of Lift Maintenance and Operations staff. Performs periodical inspections and monitors lifts equipment during operation. Plans and performs all preventative lift maintenance tasks in accordance to guidelines.

POSITION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each job function satisfactorily, which includes:

Essential Job Functions:

• Monitors and assists in maintaining all lift equipment to ensure safe and reliable lift transportation;
• Assists other lift maintenance technicians in whatever areas possible to expedite summer maintenance;
• Performs all assigned lift maintenance duties to ensure safe, reliable lift transportation and compliance with all applicable rules and regulations;
• Proficiently performs all duties described in the lift Maintenance Level I, II and job descriptions;
• Assists in training of new technicians and lift operators. Ensures that Yellowstone Club procedures are followed by operators throughout the season;
• Complete all required record keeping, including work orders, log and maintenance inspections, accurately and in a timely manner. Observes and assists other technicians in the completion of their record keeping;
• Provides positive examples for other technicians in practicing proper work habits;
• Assists other technicians in troubleshooting procedures and problems;
• Accepts responsibilities for duties of supervisor or manager when requested or necessary;
• Attend all necessary training seminars and workshops pertaining to job description;
• Maintain effective communication to ensure effective inter-departmental relations to ensure a harmonious mountain operation for members, guests, and employees;
• Comply with all Yellowstone Club policies and procedures and assure that all subordinate employees do the same;
• Operate all Yellowstone Club motor vehicles, equipment and snowmobiles for safe and efficient transportation and work needs;
• Notify manager’s of any problems;
• Housekeeping to maintain buildings and facilities at a professional level;
• Use good judgment;
• Complete all tasks assigned consistently and promptly;
• Be punctual and dependable and pay attention to detail;
• Perform all related duties as assigned.

SUMMARY OF EXPECTATIONS OF THIS POSITION:

• Adheres to Yellowstone Club’s and the Lift Maintenance Department’s policies and procedures;
• Performs duties as workload necessitates;
• Maintains a positive and respectful attitude;
• Communicates regularly and effectively with all employees, supervisors, managers;
• Demonstrates flexible and efficient time management and ability to prioritize workload;
• Consistently reports to work on time prepared to perform duties of position;
• Meets departmental productivity, organization and consistency standards;
• Complies with laws, ordinances and regulations;
• Performs work in a safe and high quality manner.
• Adheres to Employee Guidelines and Standards of Conduct at all times.

PERFORMANCE FACTORS:

• Attendance/ Punctuality and Dependability: Depended upon to report to work at the scheduled time, is seldom absent from work, and keeps unplanned absences to a minimum. Employee follows company policy of reporting/planning absences and going through the correct channels to request time off. Completes work in a timely, accurate and thorough manner, is conscientious about assignments and deadlines.

o Normal Work Schedule: Flexible to accommodate 4, 10-hour work days or another variation of 40 hours/ week with limited to no overtime unless prior approval is granted, 30 minutes for lunch unpaid

• Teamwork and Flexibility: Ability to help and share knowledge or expertise with others. Responds and adapts positively to new ideas, requests, and/or changing situations. Provides meaningful feedback and responds well to constructive criticism.
• Communication and contact: Communicates effectively both verbally and in writing with superiors, colleagues and individuals inside and outside the company. Listens attentively and provides appropriate feedback to ensure understanding.
• Relationships with others: Works effectively and relates well with others including superiors, colleagues and individuals inside and outside the company. Exhibits a professional manner in dealing with others; works to maintain constructive working relationships.
• Initiative and Productivity: Initiates work activities, seeks responsibility, and makes efforts to improve knowledge and skills. Employee thinks along original lines, finds new and effective ways of doing jobs, and makes suggestions for improvements. Volume of work consistently done in relation to the volume considered to be a standard requirement of the job. Frequency of need for overtime is kept to a minimum and wise use of time during a normal workday. Accuracy, attention to detail, thoroughness, and neatness.
• Judgment and Analytical Ability: Seeks clarification when unsure. Knows when to consult and when to act independently. Keeps managers informed of status and potential problems. Correctly determines work priorities.

QUALIFICATIONS:

• Knowledge:

o The structure and content of the English language including the meaning and spelling of words.
o Excellent interpersonal skills.
o Resourcefulness, good judgment and self-confidence.
o General mechanical tool use.
o Ski lift operation, maintenance, construction, and ANSI code.
o Snowmobile safety and operation.
o Company safety regulations, OSHA regulations and any other safety rules and regulations that apply.

• Skills and Abilities:

o Reading and writing comprehension – understanding written sentences and paragraphs in work related documents and communicating effectively in writing as appropriate for the needs of the audience.
o Oral and written communication skills – speaking, listening, reading or writing and understanding information and ideas presented; talking to others to convey information effectively.
o Active listening – giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
o Critical thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
o Active learning – understanding the implications of new information for both current and future problem-solving and decision-making.
o Troubleshooting – determining causes of operating errors and deciding what to do about it.
o Time Management – Managing one’s own time.
o Information ordering – The ability to arrange things or actions in a certain pattern according to a specific set of rules, i.e., patterns of numbers, pictures, and mathematical operations.
o Interpretive skills – ability to read and interpret documents such as safety rules, operating and instruction manuals, blueprints, and procedure manuals. Ability to write reports and correspondence.

• Education and Experience:

o High school diploma, GED or vocational training or job-related course work required
o Associates degree or better in related field.
o Two years lift maintenance experience or Four years experience in the Lift Maintenance field.
o Must possess a valid Montana’s driver’s license.

PHYSICAL DEMANDS:

• Must have skiing/snowboarding ability
• Must have the ability to work in adverse conditions including, but not limited to outside weather conditions or near moving parts;
• While performing the duties of this job, the employee is required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk and hear;
• The ability to work at heights in excess of 20 feet using safety harness and fall protection;
• The ability to stand in a relatively stationary position for extended periods (2-4 hours) to perform specific maintenance functions. Elevated work platforms that limit movement during standard maintenance are part of the work environment;
• Wear protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, or hard hats;
• Be exposed to hazardous equipment and substances;
• The ability to work exposed to sound and noise levels that are distracting and uncomfortable without hearing protection;
• Specific vision abilities required by the job include close vision, peripheral vision, depth vision, distance vision, and the ability to adjust focus.
• The ability to have face-to-face discussions with individuals or teams.
• Must be able to safely lift 50lbs.
• The ability to safely operate company vehicles and machinery such as snowmobiles and light trucks.

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities for this specific job. The responsibilities, tasks, and duties of this position might differ from those outlined above and other duties may be assigned as necessary.
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