Library Technician IV

Job # 038137
Department Code Enter Dept. Code
Department SU Libraries
Job Title Library Technician IV
Location Bird Library
Pay Range based on SEIU contract
Staff Level 27
FLSA Status Non-exempt
HoursSchedule B: Monday-Thursday, 12:00 noon – 8:00 p.m.; Sunday 10:00 a.m. – 6:00 p.m.
(All days and hours subject to change)
Job Type Full-time
Campus Syracuse, NY
Unionized Position Code UL
Job DescriptionUnder general guidance, utilizes a specialized knowledge of subjects, languages, computer applications, or disciplines that apply to library processes and/or services or provides specialized knowledge of library functions. Utilizes a variety of systems and resources to provide access to library collections, and performs the more complex technical functions requiring proficiency with technical protocols, digital technology, and data manipulation skills. Exercises initiative and independent judgment when providing service or interpreting, analyzing and applying policies and procedures, including those related to fiscal decisions. Routinely analyzes and resolves complex problems that may impact other Library departments or the organization as a whole, and /or external parties and organizations.

QualificationsAssociate’s degree and at least 4 years of library or related work experience, or an equivalent combination of education and experience. Experience with MS Office, Access, Internet, Email.
Job Specific QualificationsThe Syracuse University Libraries is dedicated to an inclusive and equitable workforce. We are fully committed to hiring and developing diverse talent and believe deeply in equity, diversity of race/ethnicity, gender identity, abilities, veteran status, and all the other fascinating characteristics that make us different. We are committed to reducing physical barriers in the workspace and ensuring that all applicants and employees receive reasonable accommodations to perform the essential functions of any given role. We strongly encourage those who share these values to apply and welcome applicants with a range of experience and qualifications.

• Strong technology skills and strong interpersonal skills
• Strong customer service skills
• Strong competence with all reference and service hardware and software
• Strong competence in navigating and demonstrating use of all electronic and web-based resources, including library vendor interfaces (for all databases and ejournals), library and university web sites and other research materials
• Ability to work under pressure and still provide friendly and competent service
• Thorough knowledge of library and university services, locations, and organization in order to make appropriate referrals
• Manage some administrative functions (which could include: payroll, student worker supervision, and workflow prioritizing) in the absence of the department supervisor
• Competence with operation and troubleshooting of plotter, networked printers, scanners, copiers, and similar equipment.
• Ability to represent library and provide accurate information in outreach activities such as tabling events, open houses, etc.
• Ability to contribute to training and supervision of student workers
• Ability to use independent judgment, particularly in service situations
• Solid organizational and time management skills
• Ability to adapt to change quickly and easily
• Excellent written and oral communication skills

ResponsibilitiesIn addition to the knowledge, skills and abilities required for a Library Technician III, the following knowledge skills and abilities may also be required for a Library Technician IV, depending on the area of assignment:

• Perform original cataloging or complex copy cataloging and classification for a variety of materials and formats

• Identify gaps in policies and procedures and may prepare draft policies and procedures for review
• Exercise independent judgment in making financial decisions related to the acquisitions, accounting, and receiving of Library materials
• Interact with researchers; negotiate and analyze research questions and determine most appropriate resource(s) to address the question; construct complex research strategies to facilitate patron research
• Utilize numerous complex research resources such as online catalogs and databases, finding aids, reference sources, technical manuals, etc. to perform job responsibilities
• Develop and manage departmental projects and may identify related staffing needs
• Create authority records in Library automated systems
• Create and add advanced, complex records to the Library automated systems, e.g. complex holdings records
• Create finding aids for archival materials
• Represent the Library in donor transactions regarding collections
• Interact with researchers and provide consultation on appropriate technologies to accomplish research goals.
• Track, compile, analyze, and interpret non-financial statistics
• Apply complex preservation and special conservation treatments
• Using independent judgment, select appropriate formats and technologies, perform complex reformatting of items for preservation treatment

Physical Requirements

• Daily repetitive motion, sitting, standing, stooping, lifting up to 50 pounds.
• Must be able to push cart filled with library books up to 100 pounds and move tables and chairs.

Tools/Equipment
Application InstructionsIn addition to completing an online application, please attach a resume and cover letter.
About Syracuse UniversitySyracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About the Syracuse areaSyracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEOCSyracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring VeteransSyracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus CommunitySyracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.